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Customer Service Jobs in Delhi - Kapaas

Customer Service

Kapaas
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon Any Graduate
Expired

Posted: 08 Jul 21

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Serve customers by providing product information and resolving any issues that may occur
2. Maintain customer records by updating account information using online software and keeping them updated daily
3. Stay updated with any customer queries on social media, i.e., Instagram, Facebook, and even email
4. Resolve any issues by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
5. Maintain complete records while processing customer adjustments
6. Prepare product or service reports by collecting and analyzing customer information
7. Contribute to team effort by accomplishing related results as needed
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 2nd Jul'21 and 6th Aug'21

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks
  • Certificate
  • Letter of recommendation
  • Flexible work hours
  • Informal dress code
  • Free snacks & beverages
  • Number of openings
    1

    Certificate: Will be provided at the end of the Internship

    Job Particulars

    Education Any Graduate
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1250040
    Job Category Tech Support
    Locality Address
    State Delhi
    Country India

    About Company

    Kapaas
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