Customer Service Jobs in Delhi - Kapaas
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Serve customers by providing product information and resolving any issues that may occur
2. Maintain customer records by updating account information using online software and keeping them updated daily
3. Stay updated with any customer queries on social media, i.e., Instagram, Facebook, and even email
4. Resolve any issues by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
5. Maintain complete records while processing customer adjustments
6. Prepare product or service reports by collecting and analyzing customer information
7. Contribute to team effort by accomplishing related results as needed
1. Serve customers by providing product information and resolving any issues that may occur
2. Maintain customer records by updating account information using online software and keeping them updated daily
3. Stay updated with any customer queries on social media, i.e., Instagram, Facebook, and even email
4. Resolve any issues by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
5. Maintain complete records while processing customer adjustments
6. Prepare product or service reports by collecting and analyzing customer information
7. Contribute to team effort by accomplishing related results as needed
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 2nd Jul'21 and 6th Aug'21
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
1
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1250040
Job Category Tech Support
Locality Address
State Delhi
Country India
About Company
Kapaas
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