Customer Service Jobs in Gurgaon

Customer Service

Gaurav Kumar

0 Years

Not disclosed

Expired

Posted: 15 Nov 20

Job Description

About Gaurav Kumar

We are serving in many domains across PAN India such as IT/ITES, BPO, software development, BFSI, healthcare, education, staffing, retail, e-commerce, logistics, and FMCG. A2Z HR Consultants is an HR consultancy company in India, having a team of professionals with rich experience in various HR functions. We are the preferred talent acquisition partner for IT/non-IT, MNC's, KPO, BPO, and large Indian corporates. Our team is specialized in hiring for IT, Non-IT, FTE, contractual staff across all domain at all level of hiring.

About the internship

Selected intern's day-to-day responsibilities include:

1. Work on interacting with a customer over the call regarding their queries and maintaining a relationship with premium customers of the bank
2. Work on making outbound customer calls to promote and sell product/service of the bank
3. Handle customer needs and requirements
4. Work on recording call history and customer's response in detail
5. Manage client portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
6. Work on providing regular market information and updates to customers
7. Work on acting as a single point of contact for customer's banking requirements
8. Work on effectively utilizing all applications, tools, databases used to process transparent end-to-end customer support

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 1st Sep'20 and 6th Oct'20

3. are available for duration of 3 months

4. have relevant skills and interests

Other requirements

1. Must have excellent communication Skills

2. Freshers can apply as well

3. Must have a basic computer knowledge

4. Should handle work pressure

Number of openings