Customer Service Jobs in Indore - India Manpower Solutions
Customer Service
India Manpower Solutions
Expired
Posted: 19 Apr 21
Job Description
About India Manpower Solutions
India Manpower Solutions Rendering (IMS) an ISO 9001:2015 certified recruitment firm. We are an executive search and recruitment company. Our specialization is in understanding company needs and providing candidates with relevant experience and skills to meet the needs of the organization. Our mission is to recruit responsible people in respect of vacancy and company needs.
About the internship
Selected intern's day-to-day responsibilities include:
1. Managing incoming calls and customer service inquiries
2. Identifying and assessing customers' needs to achieve satisfaction
Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
4. Process orders, forms and applications
5. Follow up to ensure that appropriate actions were taken on customers requests
6. Refer unresolved customer grievances or special requests to designated departments for further investigation
7. Resolve customer complaints via phone, email, mail, or social media
1. Managing incoming calls and customer service inquiries
2. Identifying and assessing customers' needs to achieve satisfaction
Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
4. Process orders, forms and applications
5. Follow up to ensure that appropriate actions were taken on customers requests
6. Refer unresolved customer grievances or special requests to designated departments for further investigation
7. Resolve customer complaints via phone, email, mail, or social media
Skill(s) required
Learn these skills on Internshala Trainings
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Aug'20 and 22nd Sep'20
3. are available for duration of 3 months
4. are from Indore
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
20
Job Particulars
Role others
Education Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type0
Job Id1185263
Job Category Others
Locality Address
State Madhya Pradesh
Country India
About Company
India Manpower Solutions
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