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Customer Service Jobs in Indore - India Manpower Solutions

CW
Customer Service
India Manpower Solutions
Other Course
India Manpower Solutions
Last Date 19 Jun 2021
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India Manpower Solutions - Job Details

Date of posting: 19 Apr 21
About India Manpower Solutions
India Manpower Solutions Rendering (IMS) an ISO 9001:2015 certified recruitment firm. We are an executive search and recruitment company. Our specialization is in understanding company needs and providing candidates with relevant experience and skills to meet the needs of the organization. Our mission is to recruit responsible people in respect of vacancy and company needs.
About the internship
Selected intern's day-to-day responsibilities include:

1. Managing incoming calls and customer service inquiries
2. Identifying and assessing customers' needs to achieve satisfaction
Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
4. Process orders, forms and applications
5. Follow up to ensure that appropriate actions were taken on customers requests
6. Refer unresolved customer grievances or special requests to designated departments for further investigation
7. Resolve customer complaints via phone, email, mail, or social media
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 18th Aug'20 and 22nd Sep'20

    3. are available for duration of 3 months

    4. are from Indore

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Flexible work hours
  • 5 days a week
  • Number of openings
    20

    Job Summary

    Job Type : 0
    Job Role : Others
    Job Category : Others
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About India Manpower Solutions

    India Manpower Solutions
    Apply Now
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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    India Manpower Solutions recruiting Customer Service candidates nearby Indore.India Manpower Solutions vacancies for Customer Service is recruited through Written-test, Face to Face Interview etc.
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