customer service Jobs in Mumbai,Navi Mumbai - Corporate sectors and b.p.o
customer service
Corporate sectors and b.p.o
0 Years
15000 - 20000 Monthly
Expired
Posted: 22 Nov 17
Job Description
- INBOUND PROCESS Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Cancel or upgrade accounts.
- Assist with placement of orders, refunds, or exchanges.
- OUTBOUND PROCESS the ability and desire to sell.
- excellent communication skills.
- a positive, confident and determined approach.
- resilience and the ability to cope with rejection.
- a high degree of self-motivation and ambition.
- the skills to work both independently and as part of a team.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id360885
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
looking out for candidates who are good with communication skills experienced\freshers can apply
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