Customer Service Jobs in Mumbai - Paddy Dove Consulting
Customer Service
Paddy Dove Consulting
Expired
Posted: 11 Mar 21
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Ensuring customer service excellence
2. Displaying complete onus to the customer's query/problems
3. Delivering service with requisite courtesy and accuracy
4. Working towards nil defects (100% adherence to product and process)
5. Ensuring nil customer complaints and excellent SLS scores
6. Escalating/Highlighting customer problem incidences
7. Ensuring adherence to service and sales compliance
8. Assisting in cross-selling/upselling on set products (assets and liabilities products)
9. Ensuring process efficiency by achieving set targets of call quality
1. Ensuring customer service excellence
2. Displaying complete onus to the customer's query/problems
3. Delivering service with requisite courtesy and accuracy
4. Working towards nil defects (100% adherence to product and process)
5. Ensuring nil customer complaints and excellent SLS scores
6. Escalating/Highlighting customer problem incidences
7. Ensuring adherence to service and sales compliance
8. Assisting in cross-selling/upselling on set products (assets and liabilities products)
9. Ensuring process efficiency by achieving set targets of call quality
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 8th Mar'21 and 12th Apr'21
3. are available for duration of 6 months
4. are from Mumbai and neighboring cities
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Additional Information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 4 Lac/annum
Number of openings-5
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1143155
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
About Paddy Dove Consulting
Paddy Dove is an executive search & recruitment consulting firm with offices in Mumbai & Pune and we mainly deal in the BFSI and IT domain. We are proud to possess an exceptional service record. Our team understands the client's business domain and requirements very well which results in better servicing. We follow the six sigma methodology to drive continuous improvement and improve our processes. We work on a strict turnaround time. We have a highly qualified and experienced team that can deliver timely results through an extensive database and network of candidates. All our recruiters are not only trained in recruitment but also on our client's specific talent needs and requirements.
We are an international HR consulting firm focusing on delivering intensive recruitment solutions. Our consultants have solid domain and industry understanding with extensive experience in recruiting for roles across levels, functions, and industries.
We are an international HR consulting firm focusing on delivering intensive recruitment solutions. Our consultants have solid domain and industry understanding with extensive experience in recruiting for roles across levels, functions, and industries.
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