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Customer Service Jobs in Mysore - Swedish ME Steel Private Limited

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Customer Service
Swedish ME Steel Private Limited
Swedish ME Steel Private Limited
Last Date 02 Sep 2020
This Job is Expired

Swedish ME Steel Private Limited - Job Details

Date of posting: 21 Aug 20
About Swedish ME Steel Private Limited
Swedish ME Steel is a leading provider of special steel and complete maintenance solutions in the Middle East and Indian subcontinent with over 20 years of experience in the region. With the head office in the UAE with customers spread across the region, Swedish ME Steel offers highly local and highly technical service. This is made possible with experienced and qualified professionals. Swedish ME Steel serves a wide range of customers in segments including mining, cement and concrete industry, steel and aluminum production, automotive, heavy transport, molding, and oil and gas. Close cooperation with customers achieves more efficient production, better cost analysis, and longer service life.
About the internship
1. Serve as the first point of contact for all sales-related activities by responding to all phone and email inquiries in a timely and efficient manner.
2. Follow up generate sales leads
3. Attract potential customers by answering standard product and service questions.
4. Prepare all sales related documents including quotations, invoices, delivery notes, certificates.
5. Resolve questions and service issues for customers via phone, email and text
6. Maintaining accurate records on all current and potential customers as well as a log of all communications.
7. Maintaining product inventory report monthly and preparation MIS report
8. Follow up and monitoring of payments, prepare statement of accounts for customers, coordinate with field sales on collection.
9. Prepare product or service reports by collecting and analysing customer information
10. Conduct feedback calls in a timely and professional manner to ascertain the customer's experience with Swedish ME Steel and the products offered.
11. Identify and report customer concerns to the Regional Sales Engineer for further action.
12. Weekly planning session with field sales and logistics.
13. Take on a variety of projects with fellow team members and complete them successfully.
14. Resolve all inbound and outbound support requests per established guidelines
15. Conduct all business within the scope of Swedish ME Steel company policies & procedures.
Skill(s) required
  • MS-Office
  • MS-Word
  • MS-PowerPoint
  • Email Marketing
  • MS-Excel
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 18th Aug'20 and 22nd Sep'20

    3. are available for duration of 3 months

    4. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Number of openings
    1

    Job Summary

    Job Type : Internship / Projects
    Job Category : Diploma,Tech Support
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Swedish ME Steel Private Limited

    Swedish ME Steel Private Limited
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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    Swedish ME Steel Private Limited recruiting Customer Service candidates nearby Mysore.Swedish ME Steel Private Limited vacancies for Customer Service is recruited through Written-test, Face to Face Interview etc.
    Swedish ME Steel Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mysore can apply for Customer Service position in Swedish ME Steel Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Swedish ME Steel Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Swedish ME Steel Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Swedish ME Steel Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Swedish ME Steel Private Limited and near your city and get a secured career.