Customer Service Officer Jobs in Bangalore - NABARD
Customer Service Officer
NABARD
Expired
Posted: 22 Aug 17
Job Description
Company:- NABARD Financial Services (Subsidary of National Bank of Agriculture and Rural Development)
Location :- Bangalore
Salary :- 2 to 2.50 Lac/PA
Interview Date:- 24th Aug. (Thursday)
BASIC Eligibility Criteria
- Candidate should be local and well versed with local language. Candidates with additional language skill will be given advantage.
- Age limit: 27 years, 3 years relaxation for experienced candidates
- Education: Pre University and/or Degree and above
- Well acquainted with local areas and cities
- He/ She should know driving with valid driving license.
- Female candidates are encouraged to apply
- Experience from microfinance sector will be given preference
Job Responsibilities
- Identification of potential village/ area for operation through village/area survey
- Conducting village/area level meetings and discuss about NABFINS and various services offered by it.
- Identification of potential customers in approved village/ area
- Identification of target customers for providing microfinance Plus services
- Loan origination
- Completing all necessary documentations and field verifications of all potential customers who apply for loan
- Collection of loan recovery and deposit in the bank
- Monitoring and follow up of loan recovery and loan utilization
- Counter party verification of potential customers during origination and before appraisal
- Adhering to rules and norms prescribed by NABFINS
- Adhering to basic code of conduct and fair practices code defined for microfinance industry
- Maintaining healthy portfolio and 100% recovery rate
- Conducting pre-disbursement and post-disbursement visits
- Maximum customer retention and relationship management
- Providing training to new CSOs
- Dealing with the customers in proper manner as prescribed under code of conduct of NABFINS
- Commitment and dedication for business growth and profitability of the branch
- Assist Customer Service Executive to generate new business
- Complying to all the requirements by the Branch and HO
- Working towards fulfilment of Objectives set by NABFINS and give respect to the values set by NABFINS
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id334968
Job Category Walkin , Tech Support
Locality Address
State Karnataka
Country India
About Company
NABFINS is an initiative of NABARD born out of serious concerns about the practices of NBFC MFIs in the mid-2000. Entrusted with the responsibility of promoting microfinance sector besides scaling up SHG-Bank Linkage NABARD thought it fit to form a Micro Finance institution on a pilot basis with the objective of developing it as a model NBFC in the country which will facilitate setting up of bench marks and standards for the MFI sector. In particular, NABFINS objective was to ensure that the various maladies found in the NBFC MFI sector such as lack of transparency in accounting and disclosure, high transaction cost, lack of diversification in products, increased rates of interest, coercive collection practices etc. are sought to be eliminated by establishing a fair and transparent Micro Finance Institution.”
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