ad

customer service officer Jobs in Bangalore - Rivera ManpowerServices

customer service officer
Rivera ManpowerServices
0 to 3 Years
15000 - 26000 Per Month
Rivera ManpowerServices
Last Date 03 Jul 2019

Rivera ManpowerServices - Job Details

Date of posting: 04 May 19

  • The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. 
  • Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
  • Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. 
  • Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. 
  • Works under immediate supervision. 
  • Primary job functions do not typically require exercising independent judgment. 
  • Typically reports to a supervisor or manager.
  • The target is to ensure excellent service standards and maintain high customer satisfaction.

Job functions:

  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Requirements:

  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent; college degree preferred.

Job Summary

Job Type : Full Time
Job Category : Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview, Telephonic Interview, Group Discussion
Who can apply : Freshers and Experienced (0 to 3 Years )

About Rivera ManpowerServices

Rivera Manpower Services has been in the business of recruitment and consulting since the year 2011. Adjudged the best consultancy for volume hiring consistently for the past Five years (2012, 2013, 2014,2015,2016 ) in Bangalore. We provide the best recruitment services on par with industry standards.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Customer Support Executive
Any Post Graduate, Any Graduate, Any Non Graduate
Customer Support
Certificate Course (ITI), Diploma, B.Com, BA, M.Com...
Customer Champions
Any Post Graduate, Any Graduate, Any Non Graduate
Customer Support Executive
Certificate Course (ITI), Diploma, B.Com, BA, MA...

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Active Jobs By Category

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

Rivera ManpowerServices recruiting customer service officer Experienced(0 to 3 Years) candidates candidates nearby Bangalore.Rivera ManpowerServices vacancies for customer service officer is recruited through Written-test, Face to Face Interview etc.
Rivera ManpowerServices Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BE/B.Tech, BHM, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for customer service officer position in Rivera ManpowerServices. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Rivera ManpowerServices recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Rivera ManpowerServices and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Rivera ManpowerServices and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Rivera ManpowerServices and near your city and get a secured career.