Customer Service Officer Jobs in Pune - For A Client Of TeamLease Service Limited

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Receiptof enquiry from Customer

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;UpdateSales with required information for sending quotation, as and when required.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Quotationfrom Sales

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Receiptof Order from Customer

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Orderreview, after checking with quotation from Sales.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Anyanomalies, to revert back to concerned Sales

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Follow-upwith customers for schedules/requirement.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;ReviewCredit Limit and update in system

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Ifokay, to raise CSO in the system.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Preparationof Monthly Sales forecast for Local supplies.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Follow-upwith respective Local Plants on shipment status

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;RaisingProforma Invoice ( if applicable ) before dispatching material

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Generate/Followup for E-Way Bills, wherever applicable.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Arrangementof transporter for local dispatches nbsp;

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Negotiatefor freight for bulk load.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Arrangementfor packing material for Local supplies.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Arrangementfor loading the material

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Keepingtrack of dispatches for LOCAL supplies

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Liaisonwith transporter for timely delivery and also in case of disputes

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Liaisonwith customer for timely dispatches and delivery of the material

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Updatingof collection entries in system for local customers.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Maintainingmonthly AR of local customers.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;UpdateCCM database weekly on status of overdue collection.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Toraise Credit Note, if any, with due approval.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Preparationof Insurance claim

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Completenecessary procedure for realization of Insurance claim.

nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Maintainingrecords of local supplies