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Customer Service & Operations Analyst - Reconciliation & Investigations Jobs in Gurgaon - NatWest Markets

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Customer Service Operations Analyst - Reconciliation Investigations
NatWest Markets
NatWest Markets
Last Date 01 Sep 2020
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NatWest Markets - Job Details

Date of posting: 01 Jul 20
Join us as a Customer Service & Operations Analyst in Reconciliation & Investigations
  • This is an opportunity to take on a role in reconciliation and investigations, delivering successful customer and business outcomes
  • You’ll be investigating queries, supporting business processes, policies and procedures and understanding customer and business needs
  • This role has great development potential, as you’ll be ­­working in a supportive team and an environment of continuous improvement
What You'll Do

In this key role, you’ll be responding to queries from our customers or stakeholders within agreed timelines. We’ll look to you to deliver successful outcomes, by processing, authorising and investigating all transactions and accurately collecting the required information from customers or businesses. Additionally, you’ll support your management with work allocation, daily controls and processes.

You’ll Also Be
  • Investigating queries and raising any issues with relevant parties without delay
  • Delivering fit-for-purpose solutions to meet customer or stakeholder needs
  • Capturing and collating MI and actively participating in initiatives to improve customer service, processes and procedures
  • Reviewing processing errors and customer complaints to identify trends and training needs
The Skills You'll Need

We’re looking for someone with strong knowledge and experience of reconciliation and investigations. This will include an understanding of the industry and its customers. You’ll also be able to work well as part of a team and have the ability to communicate your knowledge to make improvements to processes and procedures.

We’ll Also Expect You To Have
  • A thorough understanding of products, processes and banking systems
  • An awareness of changes in trends, policies and regulations
  • Strong time management skills and the ability to meet targets and business objectives

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 Years )

About NatWest Markets

NatWest Markets
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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NatWest Markets recruiting Customer Service Operations Analyst - Reconciliation Investigations Experienced(0 to 3 Years) candidates candidates nearby Gurgaon.NatWest Markets vacancies for Customer Service Operations Analyst - Reconciliation Investigations is recruited through Written-test, Face to Face Interview etc.
NatWest Markets Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Gurgaon can apply for Customer Service Operations Analyst - Reconciliation Investigations position in NatWest Markets. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the NatWest Markets recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of NatWest Markets and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of NatWest Markets and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in NatWest Markets and near your city and get a secured career.