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Customer Service Professional Jobs - Gurgaon - American Express - 0 to 3.0 years of experience - 23 January 2020

Customer Service Professional
American Express
0 to 3 yrs
15000 - 18000 Monthly
American Express
Last Date 23 Feb 2020
This Job is Expired

American Express - Job Details

Date of posting: 23 Jan 20
  • Excellent Communication Skills
  • Provide Superior Customer Experience on Calls to Consumer Card Members.
  • Resolve all Customer Queries and Follow Established Procedures as Appropriate.
  • Provide alternatives and apply Superior Service No, Call Handling Skills
  • To Ensure Best Possible Solutions and FCR to Card Members.
  • Deliver to the Customer, Employees and Shareholder Metrics as per Goals.
  • Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands
  • To Meet Their Needs and Ensure Quality Service is given at all times.
  • Adherence to Quality and Compliance Guidelines.
  • Ability to Take Quick Decisions and Respond to Customer Inquiries.
  • Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment
  • Grow and nurture customer relationships on every interaction that results in measurable customer value

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category :
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About American Express

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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American Express recruiting Customer Service Professional Experienced(0 to 3 yrs) candidates candidates nearby Gurgaon.American Express vacancies for Customer Service Professional is recruited through Written-test, Face to Face Interview etc.
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