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Customer Service Re-presentive Jobs in Ahmedabad - Business Concept India Pvt. Ltd.

Customer Service Re-presentive

Business Concept India Pvt. Ltd.
Expired

Posted: 21 Mar 17

Job Description

Knowledge & Skills Required
Communication Skills:

  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills in English
  • Good comprehension skills ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customer’s issues without distraction to resolution
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

  • Ability to use a desktop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
  • Demonstrates an ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications
  • Demonstrates an ability to learn in various media
  • Ability to successfully adapt to changes in the work environment

Customer Focus:

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id285485
Locality Address
Country India

About Company

Business Concept India Pvt. Ltd.

'Business Concept India' is an Emerging Product Base Startup on a global platform. Here we are generating different platforms for businesses. We help clients with business ideas to handling complete operations.

 The new Venture has a back-bone of 25-Year-Old group ' Monarch Group India' (/) which has made incredible growth in field of Infrastructure.

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