Customer Service Representative jobs - Hyderabad - SWIFT FREIGHT INDIA PVT LTD - 2 to 5 years of experience - 05 December 2019
Customer Service Representative
SWIFT FREIGHT INDIA PVT LTD
Expired
Posted: 05 Dec 19
Job Description
- Act as single point of contact for our customers and manage / negotiate pricing and co-ordination for all shipments.
- Escalate potential issues and ensure corrective actions are taken in accordance with business guidelines and customer requirements.
- Be proactive in order to minimize service crises.
- Research on rates and routes to get competitive rates.
- Arrange shipments by examining destination, route, rate, delivery time.
- Maintain, grow, and build long term relationships with Liners, Customers and Overseas agents.
- Follow-ups with customers for outstanding payments.
Job Particulars
Role bpo telecaller
Education BA, 12th Pass (HSE)
Who can apply Experienced (2 to 5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id777999
Job Category
Locality Address
State Telangana
Country India
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