Customer Service Representative Jobs in Bangalore - Livprop
Job Description
- Fluent in Communication.
- Must have typing speed.
- Ablitity to solve customer queries.
- Should Handle customer contacts using live chats and email channels; gather and verify required information as appropriate.
- Must be Identify customer needs and determine appropriate solutions to resolve all issues and concerns, provide world class customer service
- Complete system documentation and tasks to assure follow through of appropriate actions.
- Leverage tools and processes (including prepared responses) appropriately.
- Strive to meet defined metrics for productivity, quality, and customer experience.
- Maintain thorough systems, network, and product knowledge.
- Excellent Communication Skills In English
- Should have the ability to communicate effectively and professionally.
- Placing and confirming an order once it has been received from the customer.
- Coordinating with the customer via phone if any order has been received.
Job Particulars
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id276950
Job Category Tech Support
SkillsEnglish Speaking
Locality Address Malleshwaram , Rajajinagar , Vijaya Nagar, Yeshwantpur
State Karnataka
Country India
About Company
LIVE CHAT SERVICE that completely enhances an online visitor's experience. Our agents are professionally trained to understand the context of the Real Estate Industry well enough to convert an online enquiry into a lead live on your website.SALIENT FEATURES:
- Increase qualified leads and reduce lead leaks
- Increase LIVE ONLINE CHAT ENGAGEMENT with customers
- Get detailed reports on customers
- Plug and play applications without hardware investments
- Have 24/7 ONLINE LIVE CHAT SUPPORT
- Get comprehensive lead management tools
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