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Customer Service Representative Jobs in Hyderabad - ESMSYS

Customer Service Representative
ESMSYS
Hyderabad(Banjara Hills )
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
2013 - 2017
1.5 to 2 Years
240000 - 300000 Per Year
ESMSYS
Last Date 24 Dec 2018

ESMSYS - Job Details

Date of posting: 25 Oct 18

Job Responsibilities:

  • Open and maintain customer records by updating account information in the backend
  • Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
  • Resolve product or service problems by clarifying the customer's complaint / issues
  • Prepares product or service reports by collecting and analysing customer information
  • Contribute to team effort by accomplishing related results as required
  • Manages the office and administration duties as per the Company policy
  • Having Experience in international semi- voice calling process.
  • Excellent verbal communication skills in English is a must
  • Knowledge / understanding of online user behavior
  • Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
  • Proficient in using MS Office Software mainly  Word, Excel, Outlook & PowerPoint with excellent documentation and presentation skills
  • Possess an ability to establish a report with customers, identify their concerns and needs and provide effective solutions in a timely manner

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Telephonic Interview
Who can apply : Experienced (1.5 to 2 Years)

About ESMSYS

Esmsys is a fastest growing company headquartered in USA with its branch offices located at Ahmedabad and Hyderabad and offering services in the fields of IT, Networking, Brand Promotion & Management & Financial Management. With unparalleled experience and sheer expertise, esmsys provides profound business solutions to its clientele.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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ESMSYS recruiting Customer Service Representative Experienced(1.5 to 2 Years) candidates candidates nearby Hyderabad(Banjara Hills ).ESMSYS vacancies for Customer Service Representative is recruited through Written-test, Face to Face Interview etc.
ESMSYS Company recruits a lot of Experienced(1.5 to 2 Years) candidates candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad(Banjara Hills ) can apply for Customer Service Representative position in ESMSYS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ESMSYS recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of ESMSYS and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ESMSYS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ESMSYS and near your city and get a secured career.