Customer Service Representative Jobs in Kolhapur - PACIFIC PLACEMENTS AND BUSINESS CONSULTANCY PVT LTD
Customer Service Representative
0 Years 
Not disclosed 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate, Other Course 
Job Description
Location - Kolhapur
Job Description - Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Responsibilities and Duties
• Serves customers by providing product and service information and resolving product and service problems.
• Attracts potential customers by answering product and service questions and suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and
explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analysing customer needs.
• Prepares product or service reports by collecting and analysing customer information.
• Contributes to team effort by accomplishing related results as needed.
Qualifications and Skills
Skills –
• Customer service
• Product knowledge
• Market knowledge
• Quality focus
• Problem solving
• Documentation skills
• Phone skills
• Listening
• Resolving conflict
• Analyzing information
• Multi-tasking
Experience:
• Freshers may apply
• Experienced candidates will be get salary hike.
Education:
• Graduate (Preferred)
• Job Type: Full-time
Job Particulars
About Company
PACIFIC PLACEMENTS AND BUSINESS CONSULTANCY PVT. LTD. is established with the Intention of providing Placement and Recruitment Assistance and Generating Employement Opportunities for Youth and Professionals.
The Organisation is current tie-up with major organization and industries viz. Hospitals, Hotels, Insurance Companies, Institutes, Banks, Medicals, Auto Showrooms, Malls, Bazaars, Call Centers, BPO, KPO, Shipping and Airline Industry.
The Organisation provides Jobs on a wide platform for following posts Marketing & Sales Executives/ Managers, Tally Operators, Receptionists, Medical Representatives, Public Relation Officer, Tele-Callers, Engineers, Computer Operators, Personal Assistant, Faculty.
The placements are done for various qualification of Candidates 10th, 12th, Diploma, ITI, B.Com, B.Sc, B.Ed, BCS, BBA, BCa, BE, B.Tech, M.A, M.Com, M.Sc, MCS, MBA, MCA, M.Tech, Ph.D.
