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Customer Service Representative Jobs in Mumbai - Abacus Market Analytics Division of IMRB International

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Customer Service Representative
Abacus Market Analytics Division of IMRB International
Abacus Market Analytics Division of IMRB International
Last Date 03 Aug 2020
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Abacus Market Analytics Division of IMRB International - Job Details

Date of posting: 03 Jun 20
What is the role of a Customer Service Representative
We are currently seeking a motivated, enthusiastic, and reliable Customer Service Representative to join our ever-growing team of professionals. In this role, you will interact with prospective customers one-on-one on a daily basis, addressing concerns and fielding questions.
Responsibilities
  • Manage large amounts of calls
  • Identify prospective customers for legal accounts.
  • Identify and assess customers- needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer through open and interactive communication.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.
  • Provide and manage reports / data.
Requirements
  • Proven customer support experience or experience.
  • Exposure to handling queries with international clients (US / UK).
  • Customer orientation and ability to adapt/respond to different types of customers.
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
What's in it for you?
  • Being a part of the company doing something really amazing & redefining stuff.
  • Opportunity to grow and expand the vertical.
  • Learning & growing far beyond your current horizon.
  • Exposure to working on large, international level work.
  • Working with international experts

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 Years )

About Abacus Market Analytics Division of IMRB International

Abacus Market Analytics (Division of IMRB International)
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Abacus Market Analytics Division of IMRB International recruiting Customer Service Representative Experienced(0 to 3 Years) candidates candidates nearby Mumbai.Abacus Market Analytics Division of IMRB International vacancies for Customer Service Representative is recruited through Written-test, Face to Face Interview etc.
Abacus Market Analytics Division of IMRB International Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai can apply for Customer Service Representative position in Abacus Market Analytics Division of IMRB International. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Abacus Market Analytics Division of IMRB International recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Abacus Market Analytics Division of IMRB International and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Abacus Market Analytics Division of IMRB International and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Abacus Market Analytics Division of IMRB International and near your city and get a secured career.