Customer Service Representative Jobs in Mumbai,Mumbai Suburbs - Adastra Jewelry Pvt.

Customer Service Representative

Adastra Jewelry Pvt.

0 Years

15000 - 20000 Monthly

Expired

Posted: 12 Aug 21

Job Description

Are your someone who loves to talk and interact with people? Talking comes naturally to you and can solve people’s queries just like their buddy?
Then you're the one we are looking for!

Respond to customer inquiries and questions via inbound and outbound phone calls, chats, social media platforms, as well as Whatsapp messages.
Assist customers with their purchases and make sure they never face any issues buying our products.
Understand and communicate correct product details that will close the sales.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Acknowledge and resolve customer complaints, ensure overall customer satisfaction, and provide a high-quality customer experience.
Maintain and compile data of customer service requests on excel.
Coordinate and work closely with the other support team members to represent the company.

Job Particulars

Role customer service tech support

Education B.Com, M.Com, 12th Pass (HSE), Other Post Graduate

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1288433

Job Category Tech Support

Locality Address Parel

State Maharashtra

Country India

About Company

Luxury Goods & Jewelry

Incepted in 2018, Adastra Jewelry is co-founded by a sister duo that strongly believes in the ethical jewelry business with the highest quality craftsmanship and material used to create high jewelry. As an owner of a manufacturing firm, the company ventured its skill set launching three brands each catering to the specific target market in India and Worldwide, which lead to rapid growth.

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