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Customer Service Representative Jobs in Mumbai - Ria Money Transfer Services Pvt. Ltd.

Customer Service Representative
Ria Money Transfer Services Pvt. Ltd.
Mumbai(Thane)
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
200000 - 250000 Per Year
Ria Money Transfer Services Pvt. Ltd.
Last Date 17 Dec 2017

Ria Money Transfer Services Pvt. Ltd. - Job Details

Date of posting: 18 Oct 17

Skills Set 

  • A fluent level of English and Tamil, as well as any other language will be highly valued (multinational company with partners worldwide)
  • Good knowledge of computer and basic knowledge of Excel.
  • Should have basic knowledge of India Banking system
  • Attend incoming call from CS Hub of all regions, Sending agents and remitters, Beneficiary.
  • Make out going call to the beneficiary & Correspondent to ensure payout are done on time.
  • Provide support to Ria India locations and our principle agent head offices on managing their credential (Unlock user & Password reset.
  • Work on unpaid transitions to get it paid.
  • Monitoring bank deposit transaction are processed timely.
  • Managing IMPS and NEFT Report received by correspondent.
  • Rejected & Returned transactions to be updated, especially India IMPS & NEFT. Notify concerned to resend transactions.
  • Follow up with correspondent for any unpaid transaction (Bank Deposit)
  • Email to be responded at the earliest, and ensure that no emails are unanswered.
  • Ensuring customer inquiries and issues are addressed timely and accurately. Also, to check if the entire process is updated into Fx Online accurately.
  • Investigating and solving customer’s problems, which may be complex or long-standing that have been passed on or escalated.
  • Working along with Compliance dept. on getting updates from regulators and implementing them real time, team to be updated on all important regulations.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Ria Money Transfer Services Pvt. Ltd.

Ria Financial is the third largest money transfer company in the world and part of an industry that moves more than $575 billion each year. 

Ria is one of the largest global money transfer companies. Since 1987, we have endeavored successfully to provide a cost effective, secure and fast alternative to send money to the families and loved ones of our customers worldwide.

Now serving 150 countries, Ria has emerged as a global leader in remittances and is a recognized brand in both quality and service.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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BA, 12th Pass (HSE), B.Com
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BVSc, CS, BSc, BCA, BHM...
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Malayalam Speaking
Customer Handling
12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, B.Com
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Ria Money Transfer Services Pvt. Ltd. recruiting Customer Service Representative candidates nearby Mumbai(Thane).Ria Money Transfer Services Pvt. Ltd. vacancies for Customer Service Representative is recruited through Written-test, Face to Face Interview etc.
Ria Money Transfer Services Pvt. Ltd. Company recruits a lot of candidates every year based on the skills Malayalam Speaking. The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai(Thane) can apply for Customer Service Representative position in Ria Money Transfer Services Pvt. Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Ria Money Transfer Services Pvt. Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Ria Money Transfer Services Pvt. Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Ria Money Transfer Services Pvt. Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Ria Money Transfer Services Pvt. Ltd. and near your city and get a secured career.