Customer Service Representative Jobs in Mumbai - Snackible
Customer Service Representative
Snackible
Expired
Posted: 22 Aug 18
Job Description
Job Summary:
- To respond to customer's queries and requests through phone, email etc.and update necessary systems and details about the interaction and caller details.
- Job Type: Full-time
Responsibilities and Duties
- Answer calls professionally to provide information about the products or services, take/ cancel orders.
- Keep recording details of inquiries, complaints, and comments, as well as action, is taken.
- Follow up to ensure that appropriate actions were taken on the customer’s request.
- Reply/Get a feedback on Social Media Platforms.
- Refer unsolved customer grievances or special requests to designated departments for further investigation.
Required Experience, Skills and Qualifications
- Bachelor Degree or equivalent required
- 1+ years of customer service skills.
- Must have a strong background in verbal and written communication
- Job Type: Full-time
- Salary: ₹17,000.00 to ₹19,000.00 /month
Job Particulars
Education Any Graduate
Who can apply Experienced (0.6 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id465402
Job Category Tech Support
Locality Address Wadala
State Maharashtra
Country India
About Company
About Snackible
We're a healthy snacking startup (3 years into our service) bidding to revolutionize the Indian snacking industry with snacks that are healthy, tasty, unique and easily accessible! We sell our snacks through our website and multiple other channels across the country.
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