Customer Service Representative Jobs - Jaipur - Teleperformance
Customer Service Representative
Job Description
- Handle queries and complaints of the Amazon related to products
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
KEY SKILLS:
A “ Customer Service Representative ” must have
- Excellent verbal, written and listening skills
- Should have good command over Grammar and Fluency in English
- Should not have any MTI while conversing
- Details of several functions to provide quality service
- Good knowledge of computers
- Ability to Write/type messages to ensure professional tone
DESIRED CANDIDATE PROFILE:
- Education qualifications – HSC/Any Graduate
- Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
- Excellent interpersonal skills
- Should not be below 18 years of age
- Flexible to work in rotational shifts as per US Hours, according to business needs
- This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively.
- Job Type: Full-time
- Salary: 25,000.00 /month
- Required education:
- High school or equivalent
Job Particulars
About Company
ABOUT US
Teleperformance India, established in 2001, is the leading provider of outstanding Customer Experience at every single opportunity.
LOCATIONS
Starting operations in Gurgaon in 2001, Teleperformance India pioneered the move to non-metro locations and set-up offices in Indore and Jaipur in 2007 and 2009 respectively. Today, it services both global and domestic clients from these 3 cities.
AWARDS AND RECOGNITION
Teleperformance is globally recognized for both its leadership and best practices. Awards and recognition come, not only from our clients, but from independent third party analysts, several renowned institutes, and most of all, our employees.