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Customer Service Representative - Voice (Hindi/Bengali/English) Jobs in Bangalore - HGS

Customer Service Representative - Voice Hindi/Bengali/EnglishWalkin
HGS
Any Graduate, Any Post Graduate, Any Non Graduate, BE/B.Tech
0 to 1 Years
Customer Service Representative - Voice (Hindi/Bengali/English) Jobs in Bangalore - HGS
Last Date 21 Oct 2019
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HGS - Job Details

Date of posting: 22 Aug 19
Customer Service Representative - Voice (Hindi/Bengali/English)

Job Code : HGS/134

Location: Bangalore

Roles & Responsibilities:
  • Resolve technical or service related issues raised by customers through phone
  • Identify root cause by asking the right questions
  • Give accurate information & TAT regarding the issue
  • Escalate issues when required
  • Identify opportunities to retain customers

Education & Experience:
  • PUC/Under Graduates/Graduates/Post Graduates/Technical Graduates
  • Fresher – 0 to 12 Months (Prior Experience in Call Centre will be an added advantage)

Desired Skills & Abilities:
  • Excellent Verbal Communication Skills - Hindi/Bengali/English
  • Basic Telephone Etiquettes & MS Office
  • Typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skills

Benefits:
  • Salary – INR 13000 to INR 21000 Per Month (Basis language skills)
  • Extensive Training Programs
  • Cab Facility during night shifts
  • 1 Fixed / Rotational Weekly Off / 2 Fixed week off (Basis Language skills)
  • Reward and Recognition Program
  • Growth Opportunity within the organisation

Job Summary

Job Type : Full Time
Job Category : Walkin,1 to 3 Yr Exp,Tech Support
Hiring Process : Walk - In
Who can apply : Freshers and Experienced (0 to 1 Years )

About HGS

HGS is a global leader in business process management (BPM) and optimising customer experience. Having been in the business for more than four decades, our operations serve more than 900 of the world’s top brands in nine verticals spread across seven geographies.
A part of the multi-billion dollar conglomerate Hinduja Group, HGS is a global leader in business process management (BPM) and optimising the customer experience lifecycle. We are committed to our mission of enabling our clients to become more competitive every day. Our expertise lies in combining technology-powered services in automation, analytics, and digital with domain expertise focusing on Back-Office processing, Contact Centres and HRO solutions to deliver transformational impact to our clients.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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HGS recruiting Customer Service Representative - Voice Hindi/Bengali/English Experienced(0 to 1 Years) candidates candidates nearby Bangalore.HGS vacancies for Customer Service Representative - Voice Hindi/Bengali/English is recruited through Written-test, Face to Face Interview etc.
HGS Company recruits a lot of Experienced(0 to 1 Years) candidates candidates every year based on the skills . The candidates with Any Graduate, Any Post Graduate, Any Non Graduate, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Service Representative - Voice Hindi/Bengali/English position in HGS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the HGS recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of HGS and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of HGS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in HGS and near your city and get a secured career.