Customer Service Representative-Voice jobs - Mumbai - Karma management global consulting solutions pvt ltd - 0.5 to 2 years of experience - 26 October 2021
Customer Service Representative-Voice
Job Description
Good customer service skill with command on written communication skills
• Basic technical knowledge of Computers, peripherals like Modem, Windows operating systems, Internet connectivity, Email software, Browser software.
• Ability to multi-task in usage of different applications and tools
• Typing speed of (30 to 45 words per minute) • 10+2 Under-graduates with minimum 6 months prior International call center experience preferred
• 10+2 Under-graduates with minimum 6 months prior any industry experience acceptable
• Trainer score of 4,3,3,3 • Other criteria as decided by Business - defined in Silverback Hiring Criteria document
• Prior international call center work experience preferred
• Non-call center work experience would be irrelevant
NOTE : This is Work from Office (1st dose of vaccine should be compulsory)