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Customer Service / Sr CSR - International Domestic / Call Center / BPO / Voice process Jobs in Bangalore - Black And White Business Solutions

featured-job FEATURED JOB

Customer Service / Sr CSR - International Domestic / Call Center / BPO / Voice process

Black And White Business Solutions
experience-icon 0 Years
salary-icon 15000 - 30000 Monthly
qualification-icon 12th Pass (HSE), Any Graduate
Expired

Posted: 05 May 21

Job Description

Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd !!
WE'RE Hiring Freshers !! 
Any Graduate OR Undergraduates OR drop out
EXCELLENT GROWTH AND LEARNING OPPORTUNITIES FOR CANDIDATES WHO TAKE INITIATIVE. 
AMONGST THE FASTEST PROMOTIONS IN THE INDUSTRY FOR HIGH PERFORMERS Interface with Customers via Inbound or Outbound calls over the Internet for the purpose of passively assisting the customers.
* Telecom *Banking *E-Commerce *Insurance *Accounts *Heathcare *Sales *Technical 
Voice / Semi Voice / Non Voice in Technical and Customer Support
International and Domestic Process
UK / US / Australian / Graveyard / Day Rotational Shifts
Roles and Responsibilities Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
  • Support Customers across Telecommunication, Financial Services & Healthcare vertical.
  • Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
  • Any Graduate Fresher OR Under-Graduate / drop out.
  • Excellent verbal and written communication skills.
  • Flexible with 24/7 Environment.
  • Salary up to 30K & attractive Incentives amount.
  • To provide best in class Customer support to customers over Voice.
  • Take end to end ownership of customer issues reported.
  • Research, diagnose and identify solutions to resolve customer issues..
  • Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
Desired Candidate Profile
  • Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
  • Graduate & under Grads freshers or experienced can apply
  • Excellent in Verbal English
  • Willing to work in Night Shifts
  • Knowledge on PC, Excel & Good Typing.
Venue :
Black and White Business Solutions Pvt Ltd, #721, 2nd Floor, CMH Road Indiranagar Bangalore-560038 Land Mark: CMH Bus-stop or KFC Bus-stop. 
Contact : Neharika @ 95132 55563 Email your resumes to :- hr5563@blackwhite.in

**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**

Job Particulars

Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1198911
Job Category Tech Support
Locality Address Bannerghatta Road , Bellandur , Domlur , Electronic City , Indiranagar
Country India

About Company

Black And White Business Solutions
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