Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job

Customer Service / Tech Support Jobs - Bangalore - Delphic Jobs

featured-job FEATURED JOB

Tech Support Executive

Delphic Jobs
experience-icon 0 Years
salary-icon 13500 - 18000 Monthly
Expired

Posted: 30 Sep 16

Job Description

We here at Delphic Jobs are hiring Graduates Fresher & experienced Candidates for1] Convergys hiring for a chat process. The designation will be as a 'Tech support' in NON-VOICE PROCESS or VOICE PROCESS.


Job Description

  • Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone  which involves working in different time zones
  • Take calls from Global customers and initiate the right response to them, positively and professionally
  • Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand
  • Manage end to end all calls logged, providing regular updates to customers on call status
  • Complete follow-on actions as appropriate
  • Work to achieve individual and team goals
  • Protect confidential and sensitive information and materials
  • Observe strict compliance to licensing, copyright and trademark legislation
  • Adherence to policy and procedures (compliance)
  • Ability to multi-task and prioritize
#SHOULD BE READY TO WORK IN ROTATIONAL SHIFTS 

Job Particulars

Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id237066
Job Category Tech Support
Locality Address
Country India

About Company

We have a focused team of Recruitment Consultants and Advisors to know and understand the complexities of each recruitment. 
Jobs By Location
Others also searched for
Job & career videos
scroll-icon scroll-icon
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
ARE YOU A FRESHER? REGISTER NOW
Looking for your first Dream Job?
Update Resume
Upload Resume