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Customer Service / Tech Support Jobs - Bangalore - Habba

Eligibility : BBA/BBM, BSc, Certificate Course (ITI), Diploma, B.Com, BA

Location : Bangalore

Last Date : 17 Oct 2016

Salary : 250000 - 350000 Rs Per Year

Year of passing: 2010

Experience Required: 3+ Years

Hiring Process : Written-test, Face to Face Interview

Skills: Microsoft excel, Verbal Communication

Habba - Job Details

Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new
  • products.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Answer questions about the product details, the company, and issues with account for the customers.
  • Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.
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