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Customer Service / Tech Support Jobs - Bangalore - PlanetPro Solutions

Eligibility : BBA/BBM, BSc, BCA, BE/B.Tech

Location : Bangalore

Last Date : 08 Nov 2016

Year of passing: 2013 - 2016

Experience Required: 0-2 Years

PlanetPro Solutions - Job Details

Job Role – Click to Chat - L1 Analyst (Email and Chat support of Sales applications and tools)
 Job Location – Bangalore, India 
Job type Full-Time Employee

PlanetPro provides recruiting, analytics, and customized support services to improve your team’ sales performance. Sales Recruiting: Science and data-based recruitment techniques that clone the performance of your top salespeople and bring you more superstars, more often. Sales & Customer Analytics: Analytics to focus your sales teams on selling to the right customers in the right markets at the right time. Sales & Marketing Programs: Scale your business while giving time back to your team to focus on core, revenue-generating activities. 

For over 17 years, we’ve delighted some of the world’s most respected companies, both large and small. We are proud to have a repeat client rate of 95% and a customer satisfaction rating of 4.9/5.0.
Responsibilities:
  • Written English proficiency
  • Familiarity with Internet Search tools
  • Ability to find and follow knowledge documentation in order to direct clients to self-help
  • Ability to answer questions limited to Level 0 .5 or Level 1 type inquiries
  • Ability to follow documented process for case related activities
  • Chat agents will not be required to answer phone calls
  • Ability to handle up to 4 simultaneous chat sessions
  • Flexible to work in shift (24/7 Support)- Salary/ Package As per industry standards
Qualification and Experience:
  • Distinguished academic background
  • Any graduates preferred
  • Excellent communication skills (both verbal and written)
  • Fresher’s / Experienced less than 2 years
  • Good Technical Knowledge

Hiring Process : Written-test, Face to Face Interview, Telephonic Interview

Job Role: Customer Service / Tech Support

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Note: This posting is done directly & exclusively on Freshersworld.com.

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About PlanetPro Solutions

PlanetPro provides recruiting, analytics, and customized support services to improve your team’s sales performance. Sales Recruiting: Science and data-based recruitment techniques that clone the performance of your top salespeople and bring you more superstars, more often. Sales & Customer Analytics: Analytics to focus your sales teams on selling to the right customers in the right markets at the right time. Sales & Marketing Programs: Scale your business while giving time back to your team to focus on core, revenue-generating activities.
For over 17 years, we’ve delighted some of the world’s most respected companies, both large and small. We are proud to have a repeat client rate of 95% and a customer satisfaction rating of 4.9/5.0

Jobs by Location

PlanetPro Solutions recruiting Click to Chat - L1 Analyst Experienced(0 - 2 Years) candidates in Bangalore. The PlanetPro Solutions vacancies for Click to Chat - L1 Analyst is filled through Written-test, Face to Face Interview, Telephonic Interview etc.
PlanetPro Solutions jobs for Experienced(0 - 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 - 2 Years) candidates every year based on the skills . The candidates with BBA/BBM,BSc,BCA,BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 - 2 Years) candidates applying for Click to Chat - L1 Analyst should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to PlanetPro Solutions recruitment, Experienced(0 - 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of PlanetPro Solutions and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of PlanetPro Solutions and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.