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Customer Service / Tech Support Jobs - Bangalore - PlanetPro Solutions

Click to Chat - L1 Analyst
PlanetPro Solutions
2013 - 2016
0 to 2 Years
PlanetPro Solutions
Last Date 08 Nov 2016

PlanetPro Solutions - Job Details

Date of posting: 09 Sep 16
Job Role – Click to Chat - L1 Analyst (Email and Chat support of Sales applications and tools)
 Job Location – Bangalore, India 
Job type Full-Time Employee

PlanetPro provides recruiting, analytics, and customized support services to improve your team’ sales performance. Sales Recruiting: Science and data-based recruitment techniques that clone the performance of your top salespeople and bring you more superstars, more often. Sales & Customer Analytics: Analytics to focus your sales teams on selling to the right customers in the right markets at the right time. Sales & Marketing Programs: Scale your business while giving time back to your team to focus on core, revenue-generating activities. 

For over 17 years, we’ve delighted some of the world’s most respected companies, both large and small. We are proud to have a repeat client rate of 95% and a customer satisfaction rating of 4.9/5.0.
Responsibilities:
  • Written English proficiency
  • Familiarity with Internet Search tools
  • Ability to find and follow knowledge documentation in order to direct clients to self-help
  • Ability to answer questions limited to Level 0 .5 or Level 1 type inquiries
  • Ability to follow documented process for case related activities
  • Chat agents will not be required to answer phone calls
  • Ability to handle up to 4 simultaneous chat sessions
  • Flexible to work in shift (24/7 Support)- Salary/ Package As per industry standards
Qualification and Experience:
  • Distinguished academic background
  • Any graduates preferred
  • Excellent communication skills (both verbal and written)
  • Fresher’s / Experienced less than 2 years
  • Good Technical Knowledge

Hiring Process : Written-test, Face to Face Interview, Telephonic Interview

About PlanetPro Solutions

PlanetPro provides recruiting, analytics, and customized support services to improve your team’s sales performance. Sales Recruiting: Science and data-based recruitment techniques that clone the performance of your top salespeople and bring you more superstars, more often. Sales & Customer Analytics: Analytics to focus your sales teams on selling to the right customers in the right markets at the right time. Sales & Marketing Programs: Scale your business while giving time back to your team to focus on core, revenue-generating activities.
For over 17 years, we’ve delighted some of the world’s most respected companies, both large and small. We are proud to have a repeat client rate of 95% and a customer satisfaction rating of 4.9/5.0
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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PlanetPro Solutions recruiting Click to Chat - L1 Analyst Experienced(0 to 2 Years) candidates in Bangalore. The PlanetPro Solutions vacancies for Click to Chat - L1 Analyst is filled through Written-test, Face to Face Interview, Telephonic Interview etc.
PlanetPro Solutions jobs for Experienced(0 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 2 Years) candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 2 Years) candidates applying for Click to Chat - L1 Analyst should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to PlanetPro Solutions recruitment, Experienced(0 to 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of PlanetPro Solutions and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of PlanetPro Solutions and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.