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Customer Service / Tech Support Jobs - Bangalore - PlanetPro Solutions

Click to Chat - L1 Analyst
PlanetPro Solutions
2013 - 2016
0 to 2 Years
PlanetPro Solutions
Last Date 08 Nov 2016

PlanetPro Solutions - Job Details

Date of posting: 09 Sep 16
Job Role – Click to Chat - L1 Analyst (Email and Chat support of Sales applications and tools)
 Job Location – Bangalore, India 
Job type Full-Time Employee

PlanetPro provides recruiting, analytics, and customized support services to improve your team’ sales performance. Sales Recruiting: Science and data-based recruitment techniques that clone the performance of your top salespeople and bring you more superstars, more often. Sales & Customer Analytics: Analytics to focus your sales teams on selling to the right customers in the right markets at the right time. Sales & Marketing Programs: Scale your business while giving time back to your team to focus on core, revenue-generating activities. 

For over 17 years, we’ve delighted some of the world’s most respected companies, both large and small. We are proud to have a repeat client rate of 95% and a customer satisfaction rating of 4.9/5.0.
Responsibilities:
  • Written English proficiency
  • Familiarity with Internet Search tools
  • Ability to find and follow knowledge documentation in order to direct clients to self-help
  • Ability to answer questions limited to Level 0 .5 or Level 1 type inquiries
  • Ability to follow documented process for case related activities
  • Chat agents will not be required to answer phone calls
  • Ability to handle up to 4 simultaneous chat sessions
  • Flexible to work in shift (24/7 Support)- Salary/ Package As per industry standards
Qualification and Experience:
  • Distinguished academic background
  • Any graduates preferred
  • Excellent communication skills (both verbal and written)
  • Fresher’s / Experienced less than 2 years
  • Good Technical Knowledge

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Freshers and Experienced (0 to 2 Years )

About PlanetPro Solutions

PlanetPro provides recruiting, analytics, and customized support services to improve your team’s sales performance. Sales Recruiting: Science and data-based recruitment techniques that clone the performance of your top salespeople and bring you more superstars, more often. Sales & Customer Analytics: Analytics to focus your sales teams on selling to the right customers in the right markets at the right time. Sales & Marketing Programs: Scale your business while giving time back to your team to focus on core, revenue-generating activities.
For over 17 years, we’ve delighted some of the world’s most respected companies, both large and small. We are proud to have a repeat client rate of 95% and a customer satisfaction rating of 4.9/5.0
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Technical Support Engineer
MCA, BE/B.Tech
Customer Relationship Management
Any Graduate, Any Post Graduate, Any Non Graduate
Technical Support Engineer
BCA, MCA, BE/B.Tech
L1 Support Engineer
BSc(CS, IT), BCA, MCA, BE/B.Tech

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PlanetPro Solutions recruiting Click to Chat - L1 Analyst Experienced(0 to 2 Years) candidates candidates nearby Bangalore.PlanetPro Solutions vacancies for Click to Chat - L1 Analyst is recruited through Written-test, Face to Face Interview etc.
PlanetPro Solutions Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Click to Chat - L1 Analyst position in PlanetPro Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the PlanetPro Solutions recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of PlanetPro Solutions and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of PlanetPro Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in PlanetPro Solutions and near your city and get a secured career.