Customer Service / Tech Support Jobs - Bangalore - TTK Services Pvt Ltd
Job Description
Summary:
Work as a part of the clients' virtual business team or individually. Act as the SPOC (Single Point of Contact) with clients through email, phone or chat. Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements.
Key Responsibilities:
- Work as a part of the clients'
virtual business team or individually.
- Act as the SPOC (Single Point
of Contact) with clients through email, phone or chat.
- Analyze, Plan, Organize and
Work/Delegate the tasks to meet deadline and quality requirements.
- Work as a part of the both
internal and external clients' extended team.
- Analyze, Plan, Organize and
complete the tasks to meet deadline and quality requirements.
- Conduct online research for
tasks to acquire results and present them in a manner that meets the
expectations of internal/external clients.
Candidate
profile:
- Graduate/Post-Graduate
in any discipline (Non-Engineering Background)
- Excellent
communication skills
- Strong
customer service attitude
- Desire
to learn new things every day
- Good
with comprehension and analytical skills
- Good at
using search and internet tools like Google, Wikipedia, Yahoo etc.
- Good in
handling Office productivity tools such as Microsoft Office
- Willing to relocate to Bangalore
Job Particulars
About Company
TTK Services Pvt. Ltd., a member of the TTK Group of companies. The TTK Group has a turnover in excess of Rs. 12 billion and has been a trusted name since 1928, both in India and across the world. The group has created and been associated with several leading consumer brands, including several household names in India. These include, but aren't limited to Prestige Cookware, Woodwards Gripe Water, Kohinoor and Durex condoms.
The TTK Group has a keen sense of social responsibility and funds several charitable and social organizations. Some of these are the Rotary-TTK Voluntary Blood Bank, TTK De-addiction centers, TTK Schools for the Underprivileged and the Music Academy.
TTK Services Pvt. Ltd. was formed in 2000 to provide services to the NRI community.
