Customer Service / Tech Support Jobs - Chandigarh,Mohali - Aninfosec

Eligibility : BE/B.Tech

Location : Chandigarh, Mohali(Sector 65)

Last Date : 21 Oct 2016

Experience Required: Freshers

Hiring Process : Face to Face Interview

Aninfosec - Job Details

  • Excellent communication skills with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
  • Closing sales & making plans to gain repeat business
  • Troubleshoot telephone and/or email inquiries in the customer support/technical support queue
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution.
  • Deliver outstanding customer service to direct customers in a high pace contact center environment
  • Perform appropriate and timely troubleshooting of technical issues
  • Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; the number of calls, length of calls, quality scores, sales.

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We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Aninfosec

ANInfosec was founded on an idea to offer better quality computer repair, maintenance and clean up service to home users and small businesses. We are dedicated to offer premium repair and maintenance services globally with our combination of technology, expertise, innovation, comprehensive and customized solutions. Our company endeavors to provide inimitable services without any gaps to ensure 100% satisfaction.

Customer Service Excellence

Service excellence is an attitude engrained in our all activities. At ANInfosec, services are streamlined towards 100% satisfaction of the customers. Our team of dedicated professionals work around the clock to give you hassle free solutions to protect your PC.

Satisfied Clients are Our Valuable Assets

ANInfosec Solutions has been recognized by Clients for the working standards, culture and work ethics. We have fine-tuned method for staying a step or two ahead of the customerÂ’s current needs. We are committed to partnering with our clients over the long-term to create innovative solutions that result in measurable return on investment. We demand that our employees deliver total client satisfaction.

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