Customer Service / Tech Support Jobs - Chennai - ISSAA
Job Description
Job Description:
- Looking for Customer Support Executive
- Important : Good in English & Hindi
- Additional : Computer Knowledge, Database Management, Internet Knowledge
- Answering calls politely and professionally to provide information about services and products. Keeping records of customer interactions and different transactions,recording details of complaints, comments, inquiries.
- Processing or taking orders, filling in forms and applications.
- Follow up to ensure that appropriate action has been taken on customer requests and complaints.
- Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification.
- Performing the registration process for clients without any errors.
- Make reminder calls to clients and send follow-up emails.
- Excellent communications skills
- Good listener and active problem solving skills
- Good interpersonal and analyzing skills
- Proficient in Excel and Word
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id189327
Job Category StartUp , BSc/BCA/BBM , Hospitality
Locality Address Mogappair
State Tamil Nadu
Country India
About Company
Professional body for the SCHOOL Education, School Standards, School International Assessment.
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