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Customer Service / Tech Support Jobs - Chennai - ISSAA

Customer Support Executive

ISSAA
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 06 May 16

Job Description

Job Description:
  •   Looking for Customer Support Executive 
  •  Important : Good in English & Hindi
  •  Additional :  Computer Knowledge, Database Management, Internet Knowledge
  • The roles and responsibilities : 
  • Answering calls politely and professionally to provide information about services and products. Keeping records of customer interactions and different transactions,recording details of complaints, comments, inquiries. 
  •  Processing or taking orders, filling in forms and applications. 
  •  Follow up to ensure that appropriate action has been taken on customer requests and complaints. 
  •  Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. 
  •  Performing the registration process for clients without any errors. 
  • Make reminder calls to clients and send follow-up emails.
 Skills : 
  • Excellent communications skills 
  • Good listener and active problem solving skills 
  • Good interpersonal and analyzing skills 
  •  Proficient in Excel and Word

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id189327
Locality Address Mogappair
Country India

About Company

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