Customer Service / Tech Support Jobs - Chennai - Kriya Technolgies

Eligibility : BBA/BBM, BSc, BCA, BE/B.Tech, BEd, B.Pharm, B.Com, BA

Location : Chennai

Last Date : 29 Oct 2016

Salary : 15000 - 25000 Rs Per Month

Year of passing: 2013 - 2016

Skills: IT-Hardware, Troubleshooting

Kriya Technolgies - Job Details

  • installing and configuring computer hardware operating systems and applications;
  • monitoring and maintaining computer systems and networks;
  • talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
  • troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • replacing parts as required;
  • providing support, including procedural documentation and relevant reports;
  • following diagrams and written instructions to repair a fault or set up a system;
  • supporting the roll-out of new applications;
  • setting up new users' accounts and profiles and dealing with password issues;
  • responding within agreed time limits to call-outs;
  • working continuously on a task until completion (or referral to third parties, if appropriate);
  • prioritising and managing many open cases at one time;
  • rapidly establishing a good working relationship with customers and other professionals, such as software developers;
  • testing and evaluating new technology;
  • conducting electrical safety checks on computer equipment.

Hiring Process : Face to Face Interview, Telephonic Interview

Job Role: Customer Service / Tech Support

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About Kriya Technolgies

KriyaTec focus on providing business solutions including ERP and software solutions to meet varying business needs and pursues high standards in its software development process. However, in the insatiable pursuit of quality, KriyaTec is all geared up to obtain ISO:9001 2000 certification. KriyaTec’s Offshore development Center in Chennai , India is equipped with state of the art hardware and software infrastructure. KriyaTec’s partnerships with leading software companies make it possible to remain up-to-date with most recent technologies.


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