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Customer Service / Tech Support Jobs - Chennai - Nextgen HR Solutions

Eligibility : BBA/BBM, BSc, BCA, BHM, BEd, B.Pharm, B.Com, BA

Location : Chennai

Last Date : 04 Dec 2016

Salary : 200000 - 400000 Rs Per Year

Skills: BPO, International BPO

Nextgen HR Solutions - Job Details

Designation : Customer Service Representative / Senior Customer Service Representative

Work location: Chennai   

Shift Timing : Night Shift

Process : Email & Chat

Job Summary:

The Customer Service Team plays a vital role in directly impacting the reputation of  by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their experience. Individuals who thrive in our CS team are web savvy and have high degrees of empathy, patience and resourcefulness.

Responsibilities:

  • Respond to emails from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offer
  • Resolve customer issues in a timely and consistent manner
  • Manage time and productivity to meet daily individual and team ticket targets
  • Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

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Note: This posting is done directly & exclusively on Freshersworld.com.

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Nextgen HR Solutions

We are young, but fast emerging staffing solution company. We are committed in promoting organizational effectiveness by sourcing the right candidates who is expertise in specific functional areas for any sector. Accuracy in screening and delivering the right person to the Right organization is the strategic key.

Rich in experience with a deep sense of value for our clients, we are dedicated to offering the best talents in respective fields. We thrive on goodwill and understand the necessity of Quality and Integrity in every area of work.

By combining strategic techniques of screening with accurate job descriptions and detailed monitoring, we provide the perfect placements, bringing visibly higher profits to any company.

Jobs by Location

Nextgen HR Solutions recruiting Customer Service Executive fresher’s in Chennai. The Nextgen HR Solutions vacancies for Customer Service Executive is filled through Face to Face Interview etc.
Nextgen HR Solutions jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -BPO, International BPO. The candidates with BBA/BBM,BSc,BCA,BHM,BEd,B.Pharm,B.Com,BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Service Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Nextgen HR Solutions recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Nextgen HR Solutions and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Nextgen HR Solutions and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.