Customer Service / Tech Support Jobs - Chennai - RAF INFOTECH LTD

Eligibility : BSc, BCA, BE/B.Tech

Location : Chennai(Ambattur , Guindy , Kodambakkam ...)

Last Date : 02 Dec 2016

Salary : 10000 - 18000 Rs Per Month

Year of passing: 2015 - 2016

Experience Required: 0-1 Years

Hiring Process : Face to Face Interview

Skills: IT-Hardware, ITES, CRM


  • Freshers of B.E, B.TECH ,Diploma candidates of IT sector for 2015/16
  • Freshers as a role and responsibility have given below ,Desktop Support L1/L2 Knowledge on active directory, domain controllers,ftp, 2003/2008/2012 server. etc 
  • Good Knowledge on Windows 7, 8.1,10,10.1 Knowledge Desktop, Laptop and Hardware Troubleshooting OS, Antivirus and softwares. 
  • Good knowledge of MS office, Outlook. 
  • Troubleshooting Printers, Scanners.
  • Attending to daily tickets and closing them on call logging tool.
  • Should have worked Sonic wall Firewall.
  • Should have worked SQL server 2008/2012 Server.
  • Good Communication Skills.

Functional Area:IT Operations / EDP / MISClient Server
Industry:IT - Hardware / Networking
Skills:IT Service Management

Installing and configuring computer systems

Diagnosing and solving hardware/software faults

Logging customer/employee queries

Analyzing call logs to spot trends and underlying issues

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Note: This posting is done directly & exclusively on

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.


RAF Infotech, A fast growing company established for providing IT Infrastructure, Consulting, Staffing & Recruitment services to IT Companies. Our unique consulting approach ensures that long term IT requirements are taken into consideration to derive a road-map that best aligns with your business needs and growth. We assist our clients to achieve a better alignment of IT to business by constructing a comprehensive and inclusive approach to Design, Transition, Operation and continual improvement by complimenting with IT Managed and Manpower services.

As a reinforce service towards IT Infrastructure and IT Consulting Services, we also offer complete Manpower solutions, where job seekers are mapped to the job requirement using comprehensive profiling techniques. Each profiling is done as per the requirement of the employer with regards to the managerial, technical, logical, analytical, communicative and motivational factors required for the job Matching the profile of the job seeker to the Job requirement of the employer to provide for a perfect integration to the company.

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