Customer Service / Tech Support Jobs - Delhi,Ahmedabad,Gurgaon - Impact analytics

Eligibility : BSc, BCA, MCA

Location : Hyderabad, Delhi, Ahmedabad, Gurgaon, Bangalore, Mumbai, Pune, Chennai, Noida, Kolkata

Last Date : 08 Nov 2016

Year of passing: 2015

Experience Required: 1 Years

Hiring Process : Face to Face Interview, Telephonic Interview

Skills: Mobile Testing, Tech Support, Verbal Communication

Impact analytics - Job Details

Primary Responsibility 
  • Good interpersonal communication and customer service skills in order to work successfully with customers in high stress and or ambiguous situations
  • Understand the products and solution provided by the company well
  • Should Resolve customerÂ’s issues via email
  • Should be able to communicate with a customer over Email and resolve product related issues.
  • Create new knowledge base articles to capture new learnings for reuse throughout the organization. Prepare documents and videos about the same.
  • Escalate issues in a timely manner with the development team.
  • Testing background is a plus.
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Note: This posting is done directly & exclusively on

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Impact analytics

We are a data analytics company based in Washington DC and Bangalore.  In a short period, we are working with major clients in the US. Our team has top people from McKinsey, BCG, IIT, and the IIMs. We offer an opportunity to learn fast through exposure to multiple technology and business concepts in a dynamic, self-driven environment. 

We think you might be a good fit for our growing organization. We are looking for people wanting to engage in Data Science .  To that end, we mainly work in R, SQL and Python besides other technology as necessary.   

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