Customer Service / Tech Support Jobs - Delhi,Ahmedabad,Gurgaon - Impact analytics

Last Date 08 Nov 2016

Impact analytics - Job Details

Date of posting: 09 Sep 16
Primary Responsibility 
  • Good interpersonal communication and customer service skills in order to work successfully with customers in high stress and or ambiguous situations
  • Understand the products and solution provided by the company well
  • Should Resolve customer’s issues via email
  • Should be able to communicate with a customer over Email and resolve product related issues.
  • Create new knowledge base articles to capture new learnings for reuse throughout the organization. Prepare documents and videos about the same.
  • Escalate issues in a timely manner with the development team.
  • Testing background is a plus.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Experienced (1 Years)

About Impact analytics

We are a data analytics company based in Washington DC and Bangalore.  In a short period, we are working with major clients in the US. Our team has top people from McKinsey, BCG, IIT, and the IIMs. We offer an opportunity to learn fast through exposure to multiple technology and business concepts in a dynamic, self-driven environment. 

We think you might be a good fit for our growing organization. We are looking for people wanting to engage in Data Science .  To that end, we mainly work in R, SQL and Python besides other technology as necessary.   

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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