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Customer Service / Tech Support Jobs - Delhi,Ahmedabad,Gurgaon - Impact analytics

Eligibility : BSc, BCA, MCA

Location : Hyderabad, Delhi, Ahmedabad, Gurgaon, Bangalore, Mumbai, Pune, Chennai, Noida, Kolkata

Last Date : 08 Nov 2016

Year of passing: 2015

Experience Required: 1 Years

Skills: Mobile Testing, Tech Support

Impact analytics - Job Details

Primary Responsibility 
  • Good interpersonal communication and customer service skills in order to work successfully with customers in high stress and or ambiguous situations
  • Understand the products and solution provided by the company well
  • Should Resolve customerÂ’s issues via email
  • Should be able to communicate with a customer over Email and resolve product related issues.
  • Create new knowledge base articles to capture new learnings for reuse throughout the organization. Prepare documents and videos about the same.
  • Escalate issues in a timely manner with the development team.
  • Testing background is a plus.

Hiring Process : Face to Face Interview, Telephonic Interview

Job Role: Customer Service / Tech Support

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Note: This posting is done directly & exclusively on Freshersworld.com.

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Impact analytics

We are a data analytics company based in Washington DC and Bangalore.  In a short period, we are working with major clients in the US. Our team has top people from McKinsey, BCG, IIT, and the IIMs. We offer an opportunity to learn fast through exposure to multiple technology and business concepts in a dynamic, self-driven environment. 

We think you might be a good fit for our growing organization. We are looking for people wanting to engage in Data Science .  To that end, we mainly work in R, SQL and Python besides other technology as necessary.   

Jobs by Location

Impact analytics recruiting TECH SUPPORT QA Experienced(1 Years - 1 Years) candidates in Hyderabad, Delhi, Ahmedabad, Gurgaon, Bangalore, Mumbai, Pune, Chennai, Noida, Kolkata. The Impact analytics vacancies for TECH SUPPORT QA is filled through Face to Face Interview, Telephonic Interview etc.
Impact analytics jobs for Experienced(1 Years - 1 Years) candidates are very common in nature as the company recruits a lot of Experienced(1 Years - 1 Years) candidates every year based on the skills -Mobile Testing, Tech Support. The candidates with BSc,BCA,MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(1 Years - 1 Years) candidates applying for TECH SUPPORT QA should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Impact analytics recruitment, Experienced(1 Years - 1 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Impact analytics and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Impact analytics and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.