Customer Service / Tech Support Jobs - Delhi - FarEye
Job Description
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps
- Improves client references by writing and maintaining documentation
- Participates in development of client training programs by identifying learning issues; recommending instructional language
- Research required information using available resources
- Follow up and make scheduled call backs to customers where necessary
- Location: Delhi
Job Particulars
About Company
FarEye, is a Mobile Workforce Management Platform that help enterprises in addressing the challenges faced during field operations. FarEye is SaaS-based IT solution integrates with existing ERP's and CRM's and is customizable accorind to the industry vertical like Hyperlocals, Marketplace, Logistics, Consumer Durables, BFSI, Health-Care. FarEye' clientele include., DTDC, Blue Dart- DHL, Hitachi Hi- Rel, Bajaj Capital, E-com Express, Apollo Pharmacy etc.