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Customer Service / Tech Support Jobs - Delhi - MS Management services pvt ltd

Eligibility : BVSc, BBA/BBM, BSc, BCA, BHM, BEd, B.Pharm, B.Com, BA

Location : Delhi

Last Date : 04 Nov 2016

Salary : 13000 - 15000 Rs Per Month

MS Management services pvt ltd - Job Details

Position : Tech support

Level : Executive

Position : 2

Salary : upto 15K

Responsibilities:

  • Develop and deliver simple to complex IVR solutions.
  • Be part of the techno-functional team to provide the solution of problems.
  • Must have knowledge about telecom functionality.
  • Provide IVR problem diagnosis / resolution via telephone/email/chat.
  • Responds to telephone calls, email, instant messages, and assigned tickets from users.
  • Take action on work orders and assign escalation incidents to appropriate teams and follow up until closure.

Skill

  • Excellent/Good communication and conversation skills (Verbal and Written).
  • Good documentation skills
  • Good working knowledge of MS OFFICE
  • Should have a great customer handling skills
  • Able to handle unforeseen situations
  • High level of acceptance
  • Calm approach when under pressure.
  • Strong customer focus

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

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We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About MS Management services pvt ltd

MS Management Private Limited is one of leading HR solution provider with more than 50+ reputed companies all over India. Today, the organization has a strong global presence all over India. We focus on recruiting candidate for Fresher, Senior and Middle level management. Exclusive services are available for recruiting manpower at top level. We are committed to the highest standards of professionalism and integrity in our service standards. Our commitment is to fulfill requirements in each & every respect. We never forget that each day concern new level of challenges for companies. Therefore MS Solutions works in right earnest to get the right candidates for available opportunity.

Jobs by Location

MS Management services pvt ltd recruiting Tech Support Executive fresher’s in Delhi. The MS Management services pvt ltd vacancies for Tech Support Executive is filled through Face to Face Interview etc.
MS Management services pvt ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BVSc,BBA/BBM,BSc,BCA,BHM,BEd,B.Pharm,B.Com,BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Tech Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to MS Management services pvt ltd recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of MS Management services pvt ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of MS Management services pvt ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.