Customer Service / Tech Support Jobs - Delhi - MS Management services pvt ltd

Eligibility : BVSc, BBA/BBM, BSc, BCA, BHM, BEd, B.Pharm, B.Com, BA

Location : Delhi

Last Date : 04 Nov 2016

Salary : 13000 - 15000 Rs Per Month

Experience Required: Freshers

Hiring Process : Face to Face Interview

MS Management services pvt ltd - Job Details

Position : Tech support

Level : Executive

Position : 2

Salary : upto 15K


  • Develop and deliver simple to complex IVR solutions.
  • Be part of the techno-functional team to provide the solution of problems.
  • Must have knowledge about telecom functionality.
  • Provide IVR problem diagnosis / resolution via telephone/email/chat.
  • Responds to telephone calls, email, instant messages, and assigned tickets from users.
  • Take action on work orders and assign escalation incidents to appropriate teams and follow up until closure.


  • Excellent/Good communication and conversation skills (Verbal and Written).
  • Good documentation skills
  • Good working knowledge of MS OFFICE
  • Should have a great customer handling skills
  • Able to handle unforeseen situations
  • High level of acceptance
  • Calm approach when under pressure.
  • Strong customer focus

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About MS Management services pvt ltd

MS Management Private Limited is one of leading HR solution provider with more than 50+ reputed companies all over India. Today, the organization has a strong global presence all over India. We focus on recruiting candidate for Fresher, Senior and Middle level management. Exclusive services are available for recruiting manpower at top level. We are committed to the highest standards of professionalism and integrity in our service standards. Our commitment is to fulfill requirements in each & every respect. We never forget that each day concern new level of challenges for companies. Therefore MS Solutions works in right earnest to get the right candidates for available opportunity.

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