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Customer Service / Tech Support Jobs - Delhi - Travel and Jaunt

Eligibility : BA, 12th Pass (HSE), B.Com

Location : Delhi(Central Delhi , Chandni Chowk , Connaught Place ...)

Last Date : 12 Nov 2016

Salary : 15000 - 25000 Rs Per Month

Travel and Jaunt - Job Details

Job brief

We are looking for an enthusiastic Customer Care Executive for our company. You will be responsible for attending queries over the phone & email and maintaining good customer relationships.
An effective Customer Care Executive must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities

  • Answer questions about products or the company
  • Ask questions to understand customer requirements and upsell.
  • Enter and update information in the inhouse system
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet the requirements and facilitate customers.
  • Keep records of calls and sales and note useful information
  • Contact potential customers to inform them about a products or services.

Requirements

  • Proven experience as Customer Care Executive or other sales/customer service role
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus

Job Type: Full-time with Salary plus excellent incentives

Required education:

  • High school or equivalent

Required experience:

  • Customer Support: 1 year with Excellent English speaking skills
  • Candidates with experience in Travel & Tourism, BPO and Telesales are preferred.
  • Candidates without good English speaking skills, please don't apply.

Hiring Process : Face to Face Interview, Telephonic Interview

Job Role: Customer Service / Tech Support

Apply Now

Note: This posting is done directly & exclusively on Freshersworld.com.

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Travel and Jaunt

Travel & Tourism and Visa Consultancy

Jobs by Location

Travel and Jaunt recruiting Customer Care Executive fresher’s in Delhi. The Travel and Jaunt vacancies for Customer Care Executive is filled through Face to Face Interview, Telephonic Interview etc.
Travel and Jaunt jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BA,12th Pass (HSE),B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Care Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Travel and Jaunt recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Travel and Jaunt and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Travel and Jaunt and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.