Customer Service / Tech Support Jobs - Ghaziabad,Lucknow - Unisync Commuication

WAZiiR is a great place to work, where your voice is heard and your opinions valued. It’s a place where every employee is considered an important and respected part of the team.

Customer Service Representative (Location – Lucknow & NCR)

Interested candidate can send resume at

Customer Service Representative Job Responsibilities:

• Serves customers by providing product and service information;
  
• Resolving product and service problems.
  

Customer Service Representative Job Duties:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  
• Opens customer accounts by recording account information.
  
• Maintains customer records by updating account information.
  
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Customer Service Representative Skills and Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, Microsoft Office Knowledge, Communication Skills, Typing Skills, Internet Searching Skills, Chat Support