Customer Service / Tech Support Jobs - Gurgaon - Cityfurnish
Job Description
As Customer Service Manager, the individual will be responsible to handle CityFurnish customers, received by phone, chat or email.
Key Responsibilities:
- Handle customer queries received on calls, chat and emails
- Drive customer queries to closure with required information
- Convert queries to orders
- Track orders fulfilment end to end in co-ordination with fulfillment team
- Handle customer complaints effectively
- Reach customer proactively over call/email for up sell
- Track customer orders
- Follow up on abandoned orders
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id200503
Job Category StartUp , BSc/BCA/BBM , Tech Support
Locality Address
State Haryana
Country India
About Company
CityFurnish.com is a one-stop-solution for Furniture and Appliances rental in India. - Affordable Furniture Packages across three categories - Bed Room , Dining Room and Living Room. - Flexible Rental Contract with Easy Payment Options. - Delivered and Installed by our team. - Designer Solid Wood Furniture for more luxury and comfort.
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