Customer Service / Tech Support Jobs - Gurgaon - Pitcrew
Service Operations Lead
Job Description
The selected candidate(s) will work in following areas:
- Oversee operation delivery by partners on automobile service shop floor
- Manage and build relationships with service execution partners
- Develop and Execute ideas to improve service quality
- Build best in class service quality standards for all services
- Manage service quality, customer communication and follow up
- Manage a team of delivery people
Job Particulars
About Company
Pitcrew is a car servicing, maintenance and tracking app. It aims to revolutionize the car servicing and maintenance space by amalgamating technology and services together to offer customer convenience and uncompromising service. The organization is a fledgling start-up with a fire in the belly attitude and wants to build great products, great people.
The organization is based on core essentials of Innovation, Empowerment, Ownership and Togetherness. As a part of the team, each one has the right to make a meaningful contribution and conceptualize, develop solutions / services.