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Customer Service / Tech Support Jobs - Hyderabad - ACT Fibernet

Field Technician
ACT Fibernet
2014
2 Years
7000 - 12000 Per Month
ACT Fibernet
Last Date 16 Dec 2016

ACT Fibernet - Job Details

Date of posting: 17 Oct 16
Job Description:-
  • Assume overall responsibility for ensuring 99.99% Customer Uptime
  • Ensure that BONUs and BONTs (Switches) in the network are maintained as per norms 
  • Ensure support for timely connectivity for all the cross functional teams
  • Maintain the network database and submit the required report to the reporting manager on regular intervals
  • Attend customer complaints on field and give quality resolution within the TAT
  • Provide timely resolution of technical complaints through analysis/ troubleshooting
  • Monitor NMS through SMS/ emails and take appropriate action based on the events

Hiring Process : Face to Face Interview

About ACT Fibernet

ACT (Atria Convergence Technologies Pvt. Ltd.) was born out of a vision to become the most admired in-home entertainment, education, and interactive services provider in India, back in 2000.

Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country's most renowned Triple Play Service providers, bringing state-of the art services to nearly 1.5 million happy homes:

Fibernet (Internet over Fiber Optics)
Digital TV
HDTV
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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ACT Fibernet recruiting Field Technician Experienced(2 Years) candidates in Hyderabad. The ACT Fibernet vacancies for Field Technician is filled through Face to Face Interview etc.
ACT Fibernet jobs for Experienced(2 Years) candidates are very common in nature as the company recruits a lot of Experienced(2 Years) candidates every year based on the skills . The candidates with Diploma are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(2 Years) candidates applying for Field Technician should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to ACT Fibernet recruitment, Experienced(2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of ACT Fibernet and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of ACT Fibernet and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.