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Customer Service / Tech Support Jobs - Hyderabad - ACT Fibernet

Eligibility : Diploma

Location : Hyderabad

Last Date : 16 Dec 2016

Salary : 7000 - 12000 Rs Per Month

Year of passing: 2014

Experience Required: 2 Years

ACT Fibernet - Job Details

Job Description:-
  • Assume overall responsibility for ensuring 99.99% Customer Uptime
  • Ensure that BONUs and BONTs (Switches) in the network are maintained as per norms 
  • Ensure support for timely connectivity for all the cross functional teams
  • Maintain the network database and submit the required report to the reporting manager on regular intervals
  • Attend customer complaints on field and give quality resolution within the TAT
  • Provide timely resolution of technical complaints through analysis/ troubleshooting
  • Monitor NMS through SMS/ emails and take appropriate action based on the events

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

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About ACT Fibernet

ACT (Atria Convergence Technologies Pvt. Ltd.) was born out of a vision to become the most admired in-home entertainment, education, and interactive services provider in India, back in 2000.

Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country's most renowned Triple Play Service providers, bringing state-of the art services to nearly 1.5 million happy homes:

Fibernet (Internet over Fiber Optics)
Digital TV
HDTV

Jobs by Location

ACT Fibernet recruiting Field Technician Experienced(2 Years - 2 Years) candidates in Hyderabad. The ACT Fibernet vacancies for Field Technician is filled through Face to Face Interview etc.
ACT Fibernet jobs for Experienced(2 Years - 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(2 Years - 2 Years) candidates every year based on the skills . The candidates with Diploma are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(2 Years - 2 Years) candidates applying for Field Technician should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to ACT Fibernet recruitment, Experienced(2 Years - 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of ACT Fibernet and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of ACT Fibernet and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.