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Customer Service / Tech Support Jobs - Indore - Eons Business Solutions Pvt Ltd

Customer Care Executive
Eons Business Solutions Pvt Ltd
Eons Business Solutions Pvt Ltd
Last Date 09 Dec 2016

Eons Business Solutions Pvt Ltd - Job Details

Date of posting: 10 Oct 16

Job Role:

To assist the customers in solving queries related to feedbacks, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.

Job Specification:

  • Position – Customer Care Executive (Telugu/Tamil/Kannada)
  • Assist Customers with all their queries
  • Service hours– Rotational Shift
  • Qualification – Graduate / Undergraduate
  • Experience – Fresher/Experienced

  • Job Description:

    1. Provide email based support to the clients
    2. Follow the workflow & work in accordance to the SLAs 
    3. Process and Escalation management
    4. Maintain great customer satisfaction
    5. Meeting realistic customer expectations in terms of efficiency & accuracy.
    6. Focus to achieve 100% customer satisfaction

    Eligibility Criteria:

    1. Excellent communication
    2. Excellent writing and verbal communication skills
    3. Well versed with computers
    4. Time Management
    5. Basic Knowledge Cab Service
    6. Good comprehension skills
    7. Analytical & Probing skills
    8. Open to night shifts

    Salary Slab:

    CTC: 1.56 to 2.28 Lac per annum (As Per Experience)

    Job Location:

    Indore

    Other Benefits:

    • Education Qualification-Any Grad/UG
    • Onboarding to start from today until 5th Nov (Tentatively)
    • Fresher/ Experienced
    • Relocation Bonus of Rs. 5,000
    • Travel Reimbursement- Rs. 700
    • Guest House- 15 Days

    Hiring Process : Face to Face Interview

    About Eons Business Solutions Pvt Ltd

    Eons Business Solutions Pvt Ltd is one of the global leaders in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers.

    While we pride our eye to detail in constructing robust contacts with clients, we realize that only a Relationship beyond the Contract can capture what will change tomorrow.

    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    Eons Business Solutions Pvt Ltd recruiting Customer Care Executive fresher’s in Indore. The Eons Business Solutions Pvt Ltd vacancies for Customer Care Executive is filled through Face to Face Interview etc.
    Eons Business Solutions Pvt Ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BVSc, BSc, Vocational Training, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BA, 12th Pass (HSE), 10th Pass (SSC), M.Pham, M.Com, BBA/BBM, MA, MS, BEd, MEd, MBBS, PG Diploma, MSW, MSc, MHM are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Care Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Eons Business Solutions Pvt Ltd recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Eons Business Solutions Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Eons Business Solutions Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.