Customer Service / Tech Support Jobs - Indore - Eons Business Solutions Pvt Ltd

Eligibility : BVSc, BSc, Vocational Training, Certificate Course (ITI), M Phil / Phd, Diploma, B.Pharm, B.Com, M.Arch, BA, 12th Pass (HSE), 10th Pass (SSC), M.Pham, M.Com, BBA/BBM, MA, MBA/PGDM, BHM, BEd, MEd, MBBS, PG Diploma, MSW, MSc, MS, MHM

Location : Indore

Last Date : 09 Dec 2016

Salary : 13000 - 21000 Rs Per Month

Experience Required: Freshers

Hiring Process : Face to Face Interview

Eons Business Solutions Pvt Ltd - Job Details

Job Role:

To assist the customers in solving queries related to feedbacks, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.

Job Specification:

  • Position – Customer Care Executive (Telugu/Tamil/Kannada)
  • Assist Customers with all their queries
  • Service hours– Rotational Shift
  • Qualification – Graduate / Undergraduate
  • Experience – Fresher/Experienced

  • Job Description:

    1. Provide email based support to the clients
    2. Follow the workflow & work in accordance to the SLAs 
    3. Process and Escalation management
    4. Maintain great customer satisfaction
    5. Meeting realistic customer expectations in terms of efficiency & accuracy.
    6. Focus to achieve 100% customer satisfaction

    Eligibility Criteria:

    1. Excellent communication
    2. Excellent writing and verbal communication skills
    3. Well versed with computers
    4. Time Management
    5. Basic Knowledge Cab Service
    6. Good comprehension skills
    7. Analytical & Probing skills
    8. Open to night shifts

    Salary Slab:

    CTC: 1.56 to 2.28 Lac per annum (As Per Experience)

    Job Location:


    Other Benefits:

    • Education Qualification-Any Grad/UG
    • Onboarding to start from today until 5th Nov (Tentatively)
    • Fresher/ Experienced
    • Relocation Bonus of Rs. 5,000
    • Travel Reimbursement- Rs. 700
    • Guest House- 15 Days

    Apply Now

    Note: This posting is done directly & exclusively on

    We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

    About Eons Business Solutions Pvt Ltd

    Eons Business Solutions Pvt Ltd is one of the global leaders in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers.

    While we pride our eye to detail in constructing robust contacts with clients, we realize that only a Relationship beyond the Contract can capture what will change tomorrow.

    Jobs by Location