Customer Service / Tech Support Jobs - Indore - Eons Business Solutions Pvt Ltd
Customer Care Executive
0 Years 
13000 - 21000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, M.Pharm, MA, BBA/BBM, BEd, BSc, BVSc, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training 
Job Description
Job Role:
To assist the customers in solving queries related to feedbacks, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.
Job Specification:
Job Description:
- Provide email based
support to the clients
- Follow the workflow
& work in accordance to the SLAs
- Process and Escalation
management
- Maintain great
customer satisfaction
- Meeting realistic
customer expectations in terms of efficiency & accuracy.
- Focus to achieve 100% customer satisfaction
Eligibility Criteria:
- Excellent communication
- Excellent writing and verbal communication skills
- Well versed with computers
- Time Management
- Basic Knowledge Cab Service
- Good comprehension skills
- Analytical & Probing skills
- Open to night shifts
Salary Slab:
CTC: 1.56 to 2.28 Lac per annum (As Per Experience)
Job Location:
Indore
Other Benefits:
- Education
Qualification-Any Grad/UG
- Onboarding
to start from today until 5th Nov (Tentatively)
- Fresher/
Experienced
- Relocation
Bonus of Rs. 5,000
- Travel
Reimbursement- Rs. 700
- Guest
House- 15 Days
Job Particulars
About Company
Eons Business Solutions Pvt Ltd is one of the global leaders in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers.
While we pride our eye to detail in constructing robust contacts with clients, we realize that only a Relationship beyond the Contract can capture what will change tomorrow.
