Customer Service / Tech Support Jobs - Mumbai - Coense Solutions Pvt Ltd
Customer Relationship Manager
Coense Solutions Pvt Ltd
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, MCA, MEd, MHM, MS, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training 
Expired
Posted: 20 Oct 16
Job Description
We are looking for a dynamic candidate to help with operations and engage with various stakeholders registered on ProjectHeena over the phone.
Key Responsibilities
- Engaging with NGOs currently registered on the ProjectHeena platform via calls and email
- Identify right contact in the prospect organization by doing research on their website, Linked in and other relevant platforms
- Calling unregistered NGOs, explaining them benefits of the ProjectHeena platform and help them register on the platform
- Share initial information to prospect partners through email or other communication platforms
- Solving stakeholders queries
- Maintaining call logs
- Setting up meetings for demonstrations
Skills Required
- Good communications skills (Should be fluent in English and Hindi)
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle pressure
- Experience in Social Media will be preferred (though not compulsory)
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, MCA, MEd, MHM, MS, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id242174
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Andheri East
State Maharashtra
Country India
About Company
Coense Solutions Pvt Ltd. is a technology startup based out of Mumbai. We provide innovative solution and handle end to end technology including both mobile and web for our clients. We specialize in delivering turnkey solutions to startups. We ideate, build and deliver products that solves complicated problems in simpler and efficient manner. A quick example for that is our in-house product ProjectHeena.com that enables the social sector with technology. If solving problems gives you a kick we need to meet for sure!
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