Customer Service / Tech Support Jobs - Mumbai - Microland Limited
Desktop Support Engineer
0.6 to 3 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, M.Pharm, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BSc, MCA, ME/M.Tech, BVSc, CA, CS, ICWA, MEd, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training 
Job Description
Job Title: Desktop Support Engineer
Experience required: 6 months to 3 years
Qualifications required: Any Graduate (10+3 or 10+2+3mandatory)
The skill required: Excellent Communication skill with strong technical knowledge.
Job Location: Andheri to Goregaon
Criteria :
- Candidate should be comfortable for 24*7 shifts. No transportation facility would be available
- Candidate should have good communication skills
- Candidate should be a graduate i.e-10+2 or 10+2+3 or 10+2+4 from an affiliated university
- Candidate should have all educational mark sheets and certificates as also the set of documents for the companies worked, e.g. Offer letter, salary slip, Experience letter
- Good Communication Skills is a must
- Should be open to work in 24*7 shift environment
- Minimum 1yr experience in Desktop support with good experience on Windows/Outlook/Lotus notes
- Should perform user account creation, deletion, and configuration
- Basic troubleshooting experience needed along with knowledge on Operating Systems
- Candidates should have hands on experience or knowledge on Ticketing tools
- Configuring and Trouble shooting of MS OUTLOOK/ Lotus Notes- ability to solve the technical problems remotely
- Knowledge of Software Installation / Upgrade / Rollouts
- Troubleshooting the Hardware and Software problems
Job Particulars
About Company
Microland's Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base
