Customer Service / Tech Support Jobs - Mumbai - Tresmode

Eligibility : BVSc, BBA/BBM, BSc, BCA, BE/B.Tech, BHM, BEd, B.Pharm, B.Com, BA

Location : Mumbai(Lower Parel )

Last Date : 14 Dec 2016

Salary : 15000 - 16000 Rs Per Month

Year of passing: 2014

Experience Required: 2 Years

Tresmode - Job Details

Engineers / Graduates / Three year Diploma Holders with knowledge in Hardware Fundamentals, Operating Systems and Networking; an aptitude for troubleshooting of Desktops / Palmtops / Laptops.

Responsible for answering customer calls regarding technical issues and abide by the prescribed norms    
Removal of virus
Installation of windows & MAC
Configuration of computer peripherals
Candidate  with a flair for computer troubleshooting and an aptitude for Customer Support
Operating Systems; Windows 9x, 2K, XP
Basic Hardware & Networking knowledge

Any Graduate/ 10+2+3 Certificate Holder (Fresher)
Any Graduate / Under graduate holding minimum of 6 months of International BPO experience (Tenured)
Willing to work US shifts (Rotational)
Excellent oral and written communication skills (English)
Keyboarding Skill (WPM – 25 to 30) Accuracy (85%)
Must be able to join immediately- work location would be Cochin
An aptitude for customer service and Computer troubleshootingJob title

Junior Executive Online

Reports to Manager ECommerce

Job Purpose
To can manage the online chat (Zopim) and also assist the team with operations.

Duties and Responsibilities
Attend to online visitors via Zopim (Online platform), E-mail and telephone.
Manage customer queries that can be order or style suggestions related.
Support the E-commerce operations team.

Retail/ Preferable Shoe fashion retail

Experience :0 – 1 year

1 Lacs to 1.5 Lacs per annum

Willing to relocate to Cochin, if a non-Keralite

Communication Skills:
Verbal: Fluent in English
Written: Good written skills in English.

Terms and Conditions :
Must be able to join immediately as the requirement is urgent
Should be willing to work night shifts (Rotational)
Free cab facility with pick up and drop for all night shifts (within transportation boundary)
Location: Cochin

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

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Note: This posting is done directly & exclusively on

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Tresmode

Tresmode, a brand synonymous with uber chic footwear, was launched into the Indian market in 2007 with the first flagship store in Mumbai. Designed at a studio in Florence, Tresmode's shoes are manufactured across the world with young, trendy and fashion forward designs. European footwear designer Emmanuel Rossi is the Head of Brand Development at Tresmode.The brand is known for keeping up with the latest trends as seen on the ramps in London, New York, Paris and Milan. Within seven years, Tresmode has not only created a presence across the country but also internationally and retails in cities such as Mumbai, Delhi, Pune, Bangalore, and Chennai.Tresmode shoes are ever changing keeping pace with trends and at times setting new trends. They are designed for the fashion hover who thrives on novelty each season. Tresmode s versatile collection from party to work wear appeals to the urban clientele whose fashion tastes are constantly evolving. Within a short time, Tresmode has truly established its name and become a celeb favorite.Tresmode is a phenomenon that evolves each season, continuously keeping pace with the fast-changing styles, discovering designers and elevating the fashion industry.

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