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Customer Service / Tech Support Jobs - Mumbai - Tresmode

Eligibility : BVSc, BBA/BBM, BSc, BCA, BE/B.Tech, BHM, BEd, B.Pharm, B.Com, BA

Location : Mumbai(Lower Parel )

Last Date : 14 Dec 2016

Salary : 15000 - 16000 Rs Per Month

Year of passing: 2014

Experience Required: 2 Years

Tresmode - Job Details

Engineers / Graduates / Three year Diploma Holders with knowledge in Hardware Fundamentals, Operating Systems and Networking; an aptitude for troubleshooting of Desktops / Palmtops / Laptops.

Description
  • Responsible for answering customer calls regarding technical issues and abide by the prescribed norms    
  • Removal of virus
  • Installation of windows & MAC
  • Configuration of computer peripherals
  • Candidate  with a flair for computer troubleshooting and an aptitude for Customer Support
  • Operating Systems; Windows 9x, 2K, XP
  • Basic Hardware & Networking knowledge
Requirements
  • Any Graduate/ 10+2+3 Certificate Holder (Fresher)
  • Any Graduate / Under graduate holding minimum of 6 months of International BPO experience (Tenured)
  • Willing to work US shifts (Rotational)
  • Excellent oral and written communication skills (English)
  • Keyboarding Skill (WPM – 25 to 30) Accuracy (85%)
  • Must be able to join immediately- work location would be Cochin
  • An aptitude for customer service and Computer troubleshootingJob title
Junior Executive Online
Reports to Manager ECommerce

Job Purpose
To can manage the online chat (Zopim) and also assist the team with operations.

Duties and Responsibilities
  • Attend to online visitors via Zopim (Online platform), E-mail and telephone.
  • Manage customer queries that can be order or style suggestions related.
  • Support the E-commerce operations team.

Qualification: Graduate
Industry: Retail/ Preferable Shoe fashion retail
Experience :0 – 1 year

Salary
1 Lacs to 1.5 Lacs per annum

advantage.
Willing to relocate to Cochin, if a non-Keralite

Communication Skills:
  • Verbal: Fluent in English
  • Written: Good written skills in English.

Terms and Conditions :
  • Must be able to join immediately as the requirement is urgent
  • Should be willing to work night shifts (Rotational)
  • Free cab facility with pick up and drop for all night shifts (within transportation boundary)
  • Location: Cochin

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

Apply Now

Note: This posting is done directly & exclusively on Freshersworld.com.

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Tresmode

Tresmode, a brand synonymous with uber chic footwear, was launched into the Indian market in 2007 with the first flagship store in Mumbai. Designed at a studio in Florence, Tresmode's shoes are manufactured across the world with young, trendy and fashion forward designs. European footwear designer Emmanuel Rossi is the Head of Brand Development at Tresmode.The brand is known for keeping up with the latest trends as seen on the ramps in London, New York, Paris and Milan. Within seven years, Tresmode has not only created a presence across the country but also internationally and retails in cities such as Mumbai, Delhi, Pune, Bangalore, and Chennai.Tresmode shoes are ever changing keeping pace with trends and at times setting new trends. They are designed for the fashion hover who thrives on novelty each season. Tresmode s versatile collection from party to work wear appeals to the urban clientele whose fashion tastes are constantly evolving. Within a short time, Tresmode has truly established its name and become a celeb favorite.Tresmode is a phenomenon that evolves each season, continuously keeping pace with the fast-changing styles, discovering designers and elevating the fashion industry.

Jobs by Location

Tresmode recruiting Junior Executive - Online Experienced(2 Years - 2 Years) candidates in Mumbai. The Tresmode vacancies for Junior Executive - Online is filled through Face to Face Interview etc.
Tresmode jobs for Experienced(2 Years - 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(2 Years - 2 Years) candidates every year based on the skills . The candidates with BVSc,BBA/BBM,BSc,BCA,BE/B.Tech,BHM,BEd,B.Pharm,B.Com,BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(2 Years - 2 Years) candidates applying for Junior Executive - Online should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Tresmode recruitment, Experienced(2 Years - 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Tresmode and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Tresmode and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.