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Customer Service / Tech Support Jobs - Noida - SPARK TG INFO PVT LTD

Eligibility : BBA/BBM, BCA

Location : Noida

Last Date : 23 Oct 2016

SPARK TG INFO PVT LTD - Job Details

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

RESPONSIBILITIES:

  • Effectively manage the incoming calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

REQUIREMENT:

  • Strong phone contact handling skills and active listening skills.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

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Note: This posting is done directly & exclusively on Freshersworld.com.

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About SPARK TG INFO PVT LTD

Spark TG is Cloud based Unified Contact Center Solution provider based in India. It was successfully founded in the year 2002. Since then, the company has been offering technology based communication system which also made us known to be one of the pioneers in providing platform for the cloud telephony in India in the year 2009.

Spark TG Info Pvt. Ltd. is one of the best and effective communication providers in the country.

Jobs by Location

SPARK TG INFO PVT LTD recruiting Customer Support Executive fresher’s in Noida. The SPARK TG INFO PVT LTD vacancies for Customer Support Executive is filled through Face to Face Interview etc.
SPARK TG INFO PVT LTD jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BBA/BBM,BCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to SPARK TG INFO PVT LTD recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of SPARK TG INFO PVT LTD and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of SPARK TG INFO PVT LTD and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.