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Customer Service / Tech Support Jobs - Noida - Tutorversal llp Pvt ltd

Eligibility : BBA/BBM, 10th Pass (SSC), BSc, 12th Pass (HSE), B.Com, BA

Location : Noida

Last Date : 28 Oct 2016

Salary : 120000 - 200000 Rs Per Year

Experience Required: Freshers

Hiring Process : Face to Face Interview

Tutorversal llp Pvt ltd - Job Details

  • The Customer Care Executive is required to directly interact with student clients communicating through both voice (Phone Calls) and non-voice support (Email, Live Chat on Website, Facebook Messages, Whatsapp chats). 
  • The process involves informing clients about the services offered, understanding their specific requirements, giving price quotes and booking the orders. 
  • The task also involves following up with the clients, answering their queries, convincing them about the best service quality offered and maintaining records of the orders booked.
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