Customer Service / Tech Support Jobs - Pune - Genie Customer Management Service Pvt. Ltd
Job Description
Eligibility :
- Any Graduate from 2015 batch.
- Only Male Candidate can apply
Job Description:
- Configuring networking and maintaining and troubleshooting network issues.
- Installation and Configuration of Application Software like MS-Outlook and MS-Office.
- Installation and Updates of AntiVirus.
- Installation and Configuration of Support Hardware's
- Basic Trouble Shooting of laptops and desktops/Printer
- Should have Knowledge of Internal Components of Laptop and Desktop/Printer
Technical Skills :
- Basic Laptop and Desktop Troubleshooting
- Installing OS/Software’s
- Should have knowledge of different OS.
- Highly skilled in providing effective technical support in hardware and software issues including diagnosis and troubleshooting.
- In-depth knowledge of performing hardware and software support for Windows and Mac products.
- Proven record of performing hardware repairs on customer equipment such as servers, desktops, notebooks, tablets, and printers.
- Able to give accurate service to end users.
- Demonstrated ability performing software upgrades and configuration enhancements.
- Thorough understanding of providing preventative maintenance on hardware.
- Able to ensure that all requests from user are logged and right procedures are followed
Skills :
- Good Communication Skills
- Self-Motivated
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id185316
Job Category BSc/BCA/BBM
Locality Address
State Maharashtra
Country India
About Company
Genie Customer Management Services LLP (Genie) is part of a group of companies based in Pune. Genie is committed to providing process-outsourcing solutions with an aim to contributing to increased efficiency and cost effectiveness of the client’s operations.
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