Customer Service / Tech Support Jobs - Pune - Grocare India
Job Description
We wish to have a customer care agent who can interact with customers. We get about 30-40 calls a day and about 10 live chat requests. This data has to be uploaded on an excel sheet. All training will be given.
- To talk to customers over the phone.
- To chat with customers over live chat/ whatsapp/ facebook chat.
- To make a database of all customers interacted with.
- Data analysis of data.
- additional work in absence/ assistance in other jobs.
- Talking to customers in English/ Hindi/ any additional language welcome (will be rewarded)
- Checking data in back end and adding notes if interacted for future use
- Excel basic skills
- 9 AM to 5 PM - Mon to Sat, office in Pune, Gangadham
- Home office for first few months - will shift out to professional office soon
- Light happy working environment
- No work stress
- Passionate worker with basic decision making abilities
- Ability to speak with calm mind/ control temper
- ability to handle/ ignore some aggressive customers
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id181434
Job Category BPO
SkillsMicrosoft excel
Locality Address
State Maharashtra
Country India
About Company
Grocare India is a healthcare company that manufactures and sells herbal medicines for chronic lifestyle diseases such as hernia, varicocele, varicose veins, gout, kidney stone etc.
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