Customer Service / Tech Support Jobs - Pune - ProcessMax Solutions Pvt Ltd
Job Description
- We are looking for a customer-oriented service representative to resolve any emerging problems that our clients might face with accuracy and efficiency.
- The target is to ensure excellent service standards and maintain high customer satisfaction.
- Effectively manage large amounts of incoming calls
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Follow communication procedures, guidelines and policies
- Good communication skills.
- Ability to multi-task, prioritize, and manage time effectively
- Experience : candidates with relevant experience upto 6 months or freshers can apply for this job.
- graduates/ undergraduates
- Location : Kothrud
- Salary : 8k to 14k depending upon the performance.
- Fixed day shift.
- Weekly off : Sunday.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id239150
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Erandwane , F.C. Road, J.M. Road , Karve Nagar , Katraj , Kothrud
State Maharashtra
Country India
About Company
Process-Max Solutions Private Limited (Process-Max) is a global IT Products & Services company delivering value added business solutions to small and medium scale enterprises worldwide. We have built robust and profitable practices in Application Softwares and e-Business solution.
Our experience and expertise in executing small and medium size software development projects is a complementary mix of project management, business process analysis, and enterprise-class technology.
Our business and project management process for any client is an end to end process that we adhere to and follow.
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